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outlook 2013 pst

Posted on 2016-09-30
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Last Modified: 2016-10-22
I setup my aol account (imap) in Outlook 2013 and my data file was setup as .ost. But I want .pst. How do I change that? Thanks
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Question by:leblanc
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13 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 41824382
You need to change from IMAP to POP3. That is why you have an OST file.

You would have to download the mail first and here is a WiKi article to help you with that.

http://www.wikihow.com/Download-Mail-for-an-Imap-Account-Using-Outlook
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Author Comment

by:leblanc
ID: 41824386
I use the recommended link from aol, https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail to setup imap. it looks like aol is using imap instead of pop3.

It said here that .pst is used for pop and imap, https://support.office.com/en-us/article/Introduction-to-Outlook-Data-Files-pst-and-ost-6d4197ec-1304-4b81-a17d-66d4eef30b78. So why is my outlook file .ost?
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LVL 95

Expert Comment

by:John Hurst
ID: 41824393
AOL uses IMAP.  But you can download emails to a PST if you want. IMAP is meant to hold emails on the server however.
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LVL 1

Author Comment

by:leblanc
ID: 41824394
The problem that I am tryingto fix is why when I setup my aol account in Outlook, it generated the ost file and not pst. That is what I want to fix. I want a pst file. Thx
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LVL 95

Expert Comment

by:John Hurst
ID: 41824400
OST is a just a cache of IMAP. You need to set up IMAP to download a PST if AOL will allow that. Follow the WiIk article.
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LVL 1

Author Comment

by:leblanc
ID: 41824402
I don't have that option (see pic)
pic
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LVL 95

Expert Comment

by:John Hurst
ID: 41824405
You should ask AOL support. They have always been different.
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LVL 14

Accepted Solution

by:
Edwin Hoffer earned 125 total points (awarded by participants)
ID: 41824481
Dear Ieblanc

I agree with John Hurst, you can follow his suggested solution. Continuing the discussion, I would like add few more info on OST to PST conversion. You can try manual solution to migrate OST file into PST format by following the below steps:

1. Open MS Outlook
2. Go to File menu.
3. Select the “Import and Export” wizard
4. Click on “Export to a file” option from the list, and then click Next button.
5. Select Personal File Folder (.pst) and then click Next button.
6. Select the items to be export & Click on parent root and check the Include sub-folders option.
7. Browse and select the target folder for saving the email items.
8. Now click on Finish.


But, if you want to convert OST file into PST quickly and safely, then you can move on any third party application. I would like to suggest you one of the best OST to PST Converter tool on the behalf of my personal experience to export OST into PST format without any data loss.

Thanks & Regards
Edwin Hoffer
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LVL 1

Author Comment

by:leblanc
ID: 41824819
I tried what John suggested but I don;t have the option to save my email with its content. It looks like I will go with the OST to PST route. Now can I merge 2 PST files to one? Thx
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LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 125 total points (awarded by participants)
ID: 41824849
You would need a third party tool to convert the OST to PST first. You cannot just merge an OST file to PST.

You can use Stellar Technologies:
http://www.stellarinfo.com/gdc/convert-ost-to-pst.php?gclid=CJuj_eP_uc8CFQanaQodf1wFCw

or

Nucleus Technologies:
http://www.nucleustechnologies.com/exchange-ost-recovery.html?gclid=COrM4ff_uc8CFQcFaQoddTQG7w
0
 
LVL 10

Assisted Solution

by:Clark Kent
Clark Kent earned 125 total points (awarded by participants)
ID: 41825851
Hi Dear,

Yes, you can merge 2 or more Outlook PST files into one easily but, before doing this you need to convert your OST file into PST format by using the solution suggested by Edwin and John

Manual solution to merge PST files: http://msoutlookworld.blogspot.com/2015/10/how-to-combine-multiple-pst-files.html

For quick and safely, use PST merge tool to merge multiple PST files into single without any issue. Click here: http://www.pstmerge.msoutlooktools.com/

Thanks & Regards
Clark Kent
2
 
LVL 12

Assisted Solution

by:Ajit (Kevin k)
Ajit (Kevin k) earned 125 total points (awarded by participants)
ID: 41826134
To perform conversion of OST to PST follow the steps:

Run MS Outlook application, from the main menu, go to File and choose ‘Import and Export’ or you may also press‘t’ on the keyboard.

Then Select ‘Export to a file’, click on Next, and choose Personal File Folder (.pst) and move further by clicking on Next.

After that one by one select all the items that you may want to export and save all the above selected email items to a specific location of your choice.

You may also get help from this OST to PST conversion tool which lets you to restore OST files to a Live Server or convert them to new PSTs or add to existing PSTs.

In order to merge two PST file into one, get help from below resources:

How To Merge Two .PST Files:
https://support.microsoft.com/en-us/kb/157562

How to combine two Outlook data files (*.pst) into one:
http://www.slipstick.com/tutorial/how-to-combine-two-outlook-data-files-pst/

Hope this helps!
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