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Cannot boot to Windows after trying to install Intel drivers
I have a number of Dell Latitude E7250 laptops with Windows 8.1
I installed some windows updates today and now none of them are bootable.
I get a pre-windows error:
PNP detected Fatal Error
I have unplugged all external devices but it did not help, same error.
My guess is that it had something to do with the installation of the
Intel - other hardware - intel dynamic platform and thermal framework
I can boot into safe mode but I cannot uninstall the regular windows updates that have today's date, it gives and error.
I cannot find the intel stuff mentioned above to try to uninstall it.
What can I do from here?
I installed some windows updates today and now none of them are bootable.
I get a pre-windows error:
PNP detected Fatal Error
I have unplugged all external devices but it did not help, same error.
My guess is that it had something to do with the installation of the
Intel - other hardware - intel dynamic platform and thermal framework
I can boot into safe mode but I cannot uninstall the regular windows updates that have today's date, it gives and error.
I cannot find the intel stuff mentioned above to try to uninstall it.
What can I do from here?
ASKER CERTIFIED SOLUTION
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is your bios set to boot from the correct disk drive -or partition?
you can post a picture if unsure
if you have a pnp error in the bios, you can try updating the bios, or using an older bios file
you can post a picture if unsure
if you have a pnp error in the bios, you can try updating the bios, or using an older bios file
Did you try booting from CD/DVD ? or USB?
Does that work?
Does that work?
ASKER
I was able to boot into safe mode on the other computers and uninstall the patch.
thanks
thanks
ASKER