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Windows 10 black screen

Posted on 2016-10-01
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Last Modified: 2016-10-26
Just to dissuade to all too often  malware suggestion Windows 10 is basically an experiment  Beta version of an OS.  Most likely this is caused by bad OS driver code not malware.  It is intermittent and happens asynchronously. Microsoft just released a bug fix update 9/29/2016 - Yes applied next day but I wanted to detail my experience being a techie myself:
Events leading up to the black screen:
I think this one is the main cause:

The order is descending time typical event log sorted reverse  chronological:
HAL Event Id 13 The system watchdog timer was triggered.
The Group Policy Client service did not shut down properly after receiving a pre-shutdown control.
The previous system shutdown at 1:02:50 PM on ‎10/‎1/‎2016 was unexpected.

The last shutdown's success status was false. The last boot's success status was true.

I underlined the previous system shutdown because I never initiated that

The system was idle at the time other than potential scheduled tasks and background daemons.

My guess is a bug with the 1607 build of windows 10 code.

I hope the recent update applied today will handle this nasty problem.
Anyone without a malware based suggestion - The system is protected by Norton Internet Security latest updates a UAC is active as well.

The big question is does Firefox latest version 50.0b3 64-bit version have anything to do with this problem. I noticed setting it as default browser seemed to make the frequency of the black screen problem more frequent than say making Edge the default browser

If malware was potentially the cause - Please show me an exploit that causes  watchdog timer failure
HAL level error please otherwise I am assuming this is a Windows bug hopefully fixed by yesterday's coded and today's applied update even though no mention of black screens were made in the documentation of the fix
Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496).
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Question by:Robert Silver
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by:Experienced Member
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KB3194496 came out in production September 29. Are you using the final production version? It is working fine on both my machines.

The anniversary update (August 2) enforced driver requirements to comply with Windows 10 (not a Windows 10 bug).

Can you update BIOS, Chipset and Video drivers to see if these updates fix the issue?
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by:btan
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May try disabling hardware acceleration as there may be some conflict with graphic card.
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_turn-off-hardware-acceleration
Otherwise, can also try running FF in safe mode to see if the black screen is still recurring. This mode also include disabling the mentioned acceleration and more.
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
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by:Robert Silver
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Tried those things but I think this may be another incompatibility with NVIDIA driver sofware - That is my best guess. Since the most recent Windows 10 1607 build update the problem rarely happens
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by:Experienced Member
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Some NVidia boards did not have drivers for Windows 10. I have one such laptop that has now gone to the recycle yard.

Can you upgrade the GPU?
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by:btan
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As suggested on possible cause.
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