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ISP Additional IP Addresses

Posted on 2016-10-03
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Last Modified: 2016-11-01
Setting up an internet circuit and having issues getting the additional 13 ip addresses from my ISP to work properly.

I am using a Cisco ASA 5510 and I have the ip addresses assigned and NAT'd. The websites that are bound to these address WORK just fine.

However, what isn't working is when I ping one of the addresses I get the following:

General failure.
General failure.
General failure.
General failure.

The ISP supplied me with an address segment for my internet connection and then another set for my 13 additional IP's which is where the issue is.

Do I need to add a route in the ASA for things to echo properly?
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Question by:jhakie
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6 Comments
 
LVL 10

Assisted Solution

by:Muhammad Mulla
Muhammad Mulla earned 300 total points (awarded by participants)
ID: 41826233
You will need to configure the ASA to allow ICMP through to your NATd addresses. However, as always, you should think about the security implications this might have and consider before applying.
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LVL 1

Author Comment

by:jhakie
ID: 41826241
I agree, but I am not even getting request timed out. I am getting general failure. I have heard there is a looping somewhere in the routing but my ISP says its on my end.
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LVL 16

Assisted Solution

by:max_the_king
max_the_king earned 450 total points (awarded by participants)
ID: 41830039
Hi,
"general failure" on ping usually is caused by a trivial mistake into PC's network configuration (either IP or even netmask).
Try and check your IP, disable IPv6 into network settings, and try again.

hope this helps
max
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LVL 25

Accepted Solution

by:
Blue Street Tech earned 750 total points (awarded by participants)
ID: 41841249
Hi jhakie,

Can you ping anything on that computer. Typically "General Failure" is localized to your machine specifically with the NIC, drivers, etc.

Are you trying this from outside the network? If you are inside you'll have to allow echo from the LAN and WAN zones.

I'd try from another computer and see if you get the same result.
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LVL 1

Author Comment

by:jhakie
ID: 41841913
I am trying this from the outside. I have tried from multiple computers same result.
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LVL 10

Expert Comment

by:Muhammad Mulla
ID: 41868056
Good solutions were provided, but didn't seem to resolve question
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