Solved

Problems with Adobe Acobate 9

Posted on 2016-10-03
5
185 Views
Last Modified: 2016-10-03
I am trying to create a pdf file from a .docx file and get the following

%%[ ProductName: Distiller ]%%
Calibri not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack:
[257 155 152 0]
()


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Any ideas, it used to work no problem
0
Comment
Question by:GiaHughes
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 41826477
Try following:

1. Uninstall Adobe, restart and install it again and patch it. Adobe 9 is long out of date however.
2. Set up a new Windows User Profile (Account). Log into the new Windows Account and test Adobe PDF creation in the new account.

Also you need to be using an older version of Word. Adobe PDF maker is matched to Office. You should be using Office 2007 for this.
0
 

Author Comment

by:GiaHughes
ID: 41826483
Hi John
Thanks for the rapid response
So does this say I need an update acrobat version
Gordon
0
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41826491
For Office 2013 or Office 2016 you need Acrobat DC   (V9, V10, V11 and then DC). You should be on the latest version.
0
 

Author Closing Comment

by:GiaHughes
ID: 41826689
Getting an update
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41826797
Thanks for the update and good luck with the new version. I use Adobe Acrobat DC with Office 2016 with no issues
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Update 21-May-2015: I temporarily removed the source code to make major changes to the program. Regards, Joe In a previous Experts Exchange article, How To Rename-Move a Batch of PDF Files Based on Contents of the Files (http://www.experts-exchan…
Inserting page numbers in Portable Document Files not only enhances manageability but also makes them look professional. With numbered pages, the file appears more organized and it becomes easier to search for a particular page. The size and the vol…
In this fifth video of the Xpdf series, we discuss and demonstrate the PDFdetach utility, which is able to list and, more importantly, extract attachments that are embedded in PDF files. It does this via a command line interface, making it suitable …
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question