remote access

pramod1
pramod1 used Ask the Experts™
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I need to remotely log into windows 7  machine to trouble shoot

is there any free tool
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Muhammad MullaSystems Administrator

Commented:
You can try teamviewer or join.me quite easily.

Author

Commented:
when I install and log in
 what should I give to user
Tech Support Expert
Commented:
You can try Team Viewer or logmein, the remote computer needs to give you ID and password that you need to use to login to the remote system and control it. This software is free or non commercial use and very handy. Its very easy but if you need more assistance you can check https://www.teamviewer.com/en/support/documents/
Muhammad MullaSystems Administrator

Commented:
If you're using join.me, all you need to give the user is the url. This will be along the lines of join.me/xxx-xxx-xxx
Muhammad MullaSystems Administrator

Commented:
Teamviewer is a little more complex, in that the user will also need to run the software and they will provide you with the password that they are presented with.

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