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Can you check exchange related event s in the event log.
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I looked in the log, but I could not find any events that lined up with the bounced back email that started me down this road in the 1st place. &nbsp;I just want to know why message tracker is not loading anymore. &nbsp;That last time I used it was a few months back and it came right up at that time.
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Hello,<br />
<br />
option1<br />
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Can you please check the below microsoft article and install the required hotfix on server<br />
<br />
<a href="https://support.microsoft.com/en-us/kb/977957" rel="ugc nofollow">https://support.microsoft.com/en-us/kb/977957</a><br />
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can you also check by tracking through ECP ??<br />
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Option 2<br />
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if still it not help, try below option<br />
<br />
<br />
Open EMC<br />
Microsoft Exchange &gt;&nbsp;Microsoft Exchange On-Premises<br />
Server Configuration &gt;&nbsp;Client Access<br />
Select the server name which you're having the problem with<br />
Select the tab in the lower half for Exchange Control Panel<br />
Select &quot;Reset Virtual Directory&quot;<br />
Browse to the necessary vDir (in this case, ECP (Default Web Site)) &gt;&nbsp;Next<br />
Set your log location (I used the default) &gt;&nbsp;Next<br />
Review the steps that will be taken &gt;&nbsp;Reset<br />
Reset IIS - Open an admin cmd session and type in &quot;iisreset /noforce&quot;
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Thanks, I will try the 2nd option later on. &nbsp;The hotfix would have been applied in SP1 and I am on SP3.
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I had a few mins free and tried option 2, looks like it is coming up again. &nbsp;I have to run out but will try to search the emails in question when I am at a screen again and see if this is all good, then close this question. &nbsp;Thanks!
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Ah, didn't work today. &nbsp;Tried multiple times from the office and it lets me login but then never comes up. &nbsp;I left it for hours. &nbsp;Tried resetting the vdir and still no luck. &nbsp; Restarted the server too, still not working.<br />
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Any other ideas?
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are you able to do the message tracking through Powershell
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I am not really too familiar with Powershell, so I am not sure. &nbsp;I do most everything through the EMC.
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There were no solutions provided. &nbsp;Applying the most recent updates that came through last week seems to have reset/fixed it.
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I recently went into the Exchange 2010 toolbox to track a message and for some reason, Message Tracking is not opening up. &nbsp;There is no error, I just login with my account and the browser tab just spins infinitely, all services are running.. &nbsp;This used to work great, does anyone know what happened and how I can repair this?
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I recently went into the Exchange 2010 toolbox to track a message and for some reason, Message Tracking is not opening up.  There is no error, I just login with my account and the browser tab just spins infinitely, all services are running..  This used to work great, does anyone know what happened and how I can repair this?

Exchange 2010, Message tracking not opening in toolbox.

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.