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Skype for Business 2016 Client and Lync Server 2010.

Posted on 2016-10-03
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Last Modified: 2016-10-03
Background - XenApp 7.6 on Windows 2012. Lync Server 2010 with Skype for Business 2016 client.

Trying to run Skype for Business 2016 client against Lync Server 2010. Microsoft says this scenario is possible if the server is running February 2015 Cumulative Update (4.0.7577.710). The server has been patched. I can open the client and login, however I receive a generic error message, see attached, that will not go away. If I click OK, the error message keeps coming back. The client works other than this error message. I cannot find any info in the event log on the Citrix server, the Lync server or any useful info in the Lync client logs.

Anything else I could look at that might help me with this issue?
Thanks.
Lync-error.PNG
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Question by:whbaxter
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Expert Comment

by:Carl Webster
ID: 41827214
Which version of the Real-Time Optimization Pack do you have installed?
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Carl Webster earned 2000 total points
ID: 41827217
I would recommend you install HDX RealTime Optimization Pack 2.1.1 for Microsoft Skype® for Business
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by:whbaxter
ID: 41827234
Thank you. That solved my problem.
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