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Cannot access folders

Posted on 2016-10-03
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Last Modified: 2016-10-04
Hi, i have a user in my AD that cannot access 'my documents' in the home folder.
when the user login to the computer the default file location will be \\dataserver\home.  under the home folder there are sub-folders namely desktop, my documents, favorites, pictures and downloads. the user can only access the desktop folder and all the other folders are having an error of access denied.

this only happen for a certain user.

appreciate any help.

Thank you.
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Question by:bongets
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Expert Comment

by:John Hurst
ID: 41827339
1. Run TCP/IP Reset, DNS Flush
Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer

2. Check Advanced Network Settings that Network Discovery and File/Print sharing are ON and the computer has a Domain Network Profile. Make sure that wasn't somehow changed/

3. Set up a new profile on the local computer for the person and try the new profile.
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Author Comment

by:bongets
ID: 41827354
i am sorry, i forgot to mention. this is thin client user.
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Accepted Solution

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John Hurst earned 2000 total points
ID: 41827361
Set up a new user profile for the thin client user.
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Author Closing Comment

by:bongets
ID: 41828930
Thanks
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Expert Comment

by:John Hurst
ID: 41828934
You are very welcome and I was happy to help.
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