Solved

Sharepoint 2013 error

Posted on 2016-10-04
4
69 Views
Last Modified: 2016-10-12
I have a list that is giving users the following error at the bottom of the page.  
"The server was unable to save this form at this time.  Please Try again."
my knowledge on sharepoint is basically zero and our sharepoint man is on vacation.

i read an article that reccommended resetting the token service by doing an iis reset.

My question is 2 parts.  
1)... should i proceed with the iis reset as a solution.

2) could i just reboot the whole environment to fix the error.
0
Comment
Question by:jamesmetcalf74
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 31

Accepted Solution

by:
Jamie McAllister MVP earned 250 total points
ID: 41829571
IIS Reset shouldn't hurt. When it completes check the site is up OK. Very occasionally an application pool fails to restart after an IIS Reset which looks worrying but is just a right click and start in IIS (on the web front end server). Take a screenshot of the app pools before proceeding so you can see any differences.

If you resort to a reboot, do the Web Front ends first. If that doesn't help you can also do the app servers, but unlikely you need to touch the database servers.
0
 
LVL 17

Assisted Solution

by:Walter Curtis
Walter Curtis earned 250 total points
ID: 41830261
Just a few thoughts in addition to Jamie's great info -

Have you tried to submit the form later as the message recommends? Sometimes, depending upon the environment you may have to resubmit because the app server or service app is maxed out.

Also, be careful when you do an IIS reset or server reboot, users could lose their work and they will not be happy campers at all. Best to do that in off hours.

This is a message that usually doesn't require anything such as a reset or reboot however, so proceed with some caution before a mild situation becomes bad, IMHO.

Hope that helps...
0
 
LVL 17

Expert Comment

by:Walter Curtis
ID: 41834654
Any luck?
0
 
LVL 17

Expert Comment

by:Walter Curtis
ID: 41840945
Thanks, glad that helped...
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lync meeting or Lync conferencing is what many organizations would like to deploy to allow them save money. But companies are now giving up for various reasons, one of which is that they cannot join external meetings (non-federated company meetings)…
These days socially coordinated efforts have turned into a critical requirement for enterprises.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question