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Windows 2012 licensing issue.

Posted on 2016-10-04
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Last Modified: 2016-10-04
Even though we have already setup licensing on our Windows 2012 RDS Connection Broker - see attached, when I login to a terminal server, I still see the "Remote Desktop Licensing Mode Not Configured" and "Activate Windows , go to Control Panel to activate Windows" - see attached.  

Please advise what I should look at.  

Many thanks.
RDS-connection-broker.png
RD-licensing-mode-not-configured..png
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Question by:nav2567
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Expert Comment

by:Cliff Galiher
ID: 41829046
Your first screenshot does not show that you've configured the connection broker. It only shows that it exists.
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Author Comment

by:nav2567
ID: 41829070
RD Licensing was configured and color was turned from green to gray.
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Expert Comment

by:Cliff Galiher
ID: 41829074
That doesn't mean youve configured licensing at all. You have to view the properties (in server manager) and set the licensing type (user or computer) and the name of your licensing server, which can be a different server than your connection broker. That screen does not indicate you've properly configured licensing.
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Author Comment

by:nav2567
ID: 41829077
Please see the attached.
RD-Licensing.png
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LVL 56

Expert Comment

by:Cliff Galiher
ID: 41829080
On the session host, you can run the love song diagnoser tool and check your settings are actually being pulled and that CALs have been installed and are available.
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Author Comment

by:nav2567
ID: 41829087
Never heard of "love song diagnoser tool".  

Would you elaborate?
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LVL 56

Expert Comment

by:Cliff Galiher
ID: 41829099
Hah. Autocorrect. Gotta love it.

*LICENSING diagnoser.
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Cliff Galiher earned 500 total points
ID: 41829100
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Author Comment

by:nav2567
ID: 41829117
Cliff,

You are right.  Our RDS hosts are not able to pull the CALs from the RDS Broker.

What should I do now?
RD-Licensing-Diagnosis-Tool.png
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Author Comment

by:nav2567
ID: 41829129
Cliff,

It looks better now - see attached.  Thank you!

However, on each server, I still see "Activate Windows , go to Control Panel to activate Windows"

Am I supposed to enter the product key?
RD-Licensing-Diagnosis-Tool-1.png
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Author Comment

by:nav2567
ID: 41829157
Cliff, thank you!!!

I am going to post my other question in a question.
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LVL 56

Expert Comment

by:Cliff Galiher
ID: 41829290
Your server licenses should have come with an activation key. That is separate from RDS. You simply enter the key you received when you purchased the server license. This is required.
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