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nav2567
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Windows 2012 licensing issue.

Even though we have already setup licensing on our Windows 2012 RDS Connection Broker - see attached, when I login to a terminal server, I still see the "Remote Desktop Licensing Mode Not Configured" and "Activate Windows , go to Control Panel to activate Windows" - see attached.  

Please advise what I should look at.  

Many thanks.
RDS-connection-broker.png
RD-licensing-mode-not-configured..png
Windows Server 2012Citrix

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Cliff Galiher

8/22/2022 - Mon
Cliff Galiher

Your first screenshot does not show that you've configured the connection broker. It only shows that it exists.
nav2567

ASKER
RD Licensing was configured and color was turned from green to gray.
Cliff Galiher

That doesn't mean youve configured licensing at all. You have to view the properties (in server manager) and set the licensing type (user or computer) and the name of your licensing server, which can be a different server than your connection broker. That screen does not indicate you've properly configured licensing.
Your help has saved me hundreds of hours of internet surfing.
fblack61
nav2567

ASKER
Please see the attached.
RD-Licensing.png
Cliff Galiher

On the session host, you can run the love song diagnoser tool and check your settings are actually being pulled and that CALs have been installed and are available.
nav2567

ASKER
Never heard of "love song diagnoser tool".  

Would you elaborate?
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Cliff Galiher

Hah. Autocorrect. Gotta love it.

*LICENSING diagnoser.
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nav2567

ASKER
Cliff,

You are right.  Our RDS hosts are not able to pull the CALs from the RDS Broker.

What should I do now?
RD-Licensing-Diagnosis-Tool.png
nav2567

ASKER
Cliff,

It looks better now - see attached.  Thank you!

However, on each server, I still see "Activate Windows , go to Control Panel to activate Windows"

Am I supposed to enter the product key?
RD-Licensing-Diagnosis-Tool-1.png
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James Murphy
nav2567

ASKER
Cliff, thank you!!!

I am going to post my other question in a question.
Cliff Galiher

Your server licenses should have come with an activation key. That is separate from RDS. You simply enter the key you received when you purchased the server license. This is required.