RDP to Windows 7 system drops randomly throughout the day

Hello, I have a user that RDPs from a Windows 7 system to a Windows 7 system within a LAN.  The system randomly disconnects with the message, " Your Remote Desktop Services session has ended", "Your network administrator might have ended the connection.  Try connecting again, or contact technical support for assistance."

RDP does NOT try to reconnect, it just terminates and you have to login again.  Once logged in the remote system is exactly where it was prior to the disconnect.

I have reviewed NIC setting to no sleep, reviewed Event Viewer and I don't see any errors or warning related to the disconnect or NIC.  Reviewed the local and remote systems.

This used to work fine and I can't think of anything that has changed, except Windows updates.

How to debug or resolve the problem?

nslookup to external and internal work great
pings work great

Any thoughts of how to resovle
tucktechAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

John TsioumprisSoftware & Systems EngineerCommented:
Pings work great but  are they  steady...
If you issue the command
ping -t TheOtherComputer

Open in new window

You should get the same output no matter what...if you have fluctuations then there is some problem in your network...
If the machine in question is a VM maybe the host is under stress and because everything passes from 1 NIC it looses some packages...
0
tucktechAuthor Commented:
Hello John, this is a win7 to win7 RDP so VM is not involved.

I did use ping plotter from a different machine to watch the pings on both systems and they reliably stay under 1.5ms with no jitter.
0
tucktechAuthor Commented:
just happend again and was pinging, no issues shown with ping
0
tucktechAuthor Commented:
I had a GPO on active directory which was causing problems for the remote desktop.  Once I fixed the GPO setting to enable the RDP everything worked fine.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
tucktechAuthor Commented:
What I did worked and I resolved my own issue.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.