Solved

Printing Issues with Epson LQ-570e via licensed VMWare Workstation 12.5

Posted on 2016-10-05
5
54 Views
Last Modified: 2016-10-26
We currently run Windows 10 workstations.  I have Windows 7 Pro 32-bit VMs running a legacy 32-bit version of R:Base.  We are migrating to True ERP but need to continue running R:Base as we are experiencing implementation problems.  The R:Base app prints to legacy dot-matrix Epson LQ-570e printers for multi-page forms.  I've been using a batch file using the Net Use command and it has been working fine.  But for some odd reason which I cannot diagnose, no one can print to their respective printers anymore.  The printers are attached directly to the users' workstation via centronix-to-usb adapter connection.
Sample text from a .bat file:
net use LPT1 /delete
net use LPT1 \\monica-vm\epsonlq
net use
pause
Thanks in advance for your help!
0
Comment
Question by:Randy Wake
  • 3
  • 2
5 Comments
 
LVL 92

Expert Comment

by:John Hurst
ID: 41830211
In VMware Workstation, in a guest machine, VM, Removable Devices:  Are you using a Removable Device in the guest machine that is needed in the host machine. Try unchecking USB removable devices and see if printing comes back.
0
 

Author Comment

by:Randy Wake
ID: 41844200
Thank you John for your response.  There are legacy Brother LQ and Epson dot matrix printers attached via centronix to usb adapters to the host machines.  This organization uses a legacy version of R:Base 9.5 to run their company.  It is a 32-bit application and will not run on any 64-bit versions of Windows.  I created 32-bit Windows 7 VMs using VMWare Workstation 12.  The R:Base application runs on the VMs.  There are batch files containing the Net Use command that must be launched on the guest prior to launching the R:Base app.  The problem is that the R:Base app cannot print to the printers from within the VM.
0
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41844210
I am not sure the Centronix to USB interface can communicate correctly through a Virtual Machine interface. I have had issues with like connections for radio dispatch configuration programs working in a VM. We had to revert to real machines.

a legacy version of R:Base 9.5 to run their company.  It is a 32-bit application and will not run on any 64-bit versions of Windows

Since all new machines will be Windows 10 (come another month) and the bulk of these will be 64-bit, it is probably time for the customer to upgrade their application.
0
 

Author Closing Comment

by:Randy Wake
ID: 41860460
Disabling the USB Virtual Printing feature worked.  Thank you!
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 41860462
You are very welcome and I was happy to help
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If we need to check who deleted a Virtual Machine from our vCenter. Looking this task in logs can be painful and spend lot of time, so the best way to check this is in the vCenter DB. Just connect to vCenter DB(default DB should be VCDB and using…
In this step by step tutorial with screenshots, we will show you HOW TO: Enable SSH Remote Access on a VMware vSphere Hypervisor 6.5 (ESXi 6.5). This is important if you need to enable SSH remote access for additional troubleshooting of the ESXi hos…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now