Solved

Printing Issues with Epson LQ-570e via licensed VMWare Workstation 12.5

Posted on 2016-10-05
5
82 Views
Last Modified: 2016-10-26
We currently run Windows 10 workstations.  I have Windows 7 Pro 32-bit VMs running a legacy 32-bit version of R:Base.  We are migrating to True ERP but need to continue running R:Base as we are experiencing implementation problems.  The R:Base app prints to legacy dot-matrix Epson LQ-570e printers for multi-page forms.  I've been using a batch file using the Net Use command and it has been working fine.  But for some odd reason which I cannot diagnose, no one can print to their respective printers anymore.  The printers are attached directly to the users' workstation via centronix-to-usb adapter connection.
Sample text from a .bat file:
net use LPT1 /delete
net use LPT1 \\monica-vm\epsonlq
net use
pause
Thanks in advance for your help!
0
Comment
Question by:Randy Wake
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 41830211
In VMware Workstation, in a guest machine, VM, Removable Devices:  Are you using a Removable Device in the guest machine that is needed in the host machine. Try unchecking USB removable devices and see if printing comes back.
0
 

Author Comment

by:Randy Wake
ID: 41844200
Thank you John for your response.  There are legacy Brother LQ and Epson dot matrix printers attached via centronix to usb adapters to the host machines.  This organization uses a legacy version of R:Base 9.5 to run their company.  It is a 32-bit application and will not run on any 64-bit versions of Windows.  I created 32-bit Windows 7 VMs using VMWare Workstation 12.  The R:Base application runs on the VMs.  There are batch files containing the Net Use command that must be launched on the guest prior to launching the R:Base app.  The problem is that the R:Base app cannot print to the printers from within the VM.
0
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41844210
I am not sure the Centronix to USB interface can communicate correctly through a Virtual Machine interface. I have had issues with like connections for radio dispatch configuration programs working in a VM. We had to revert to real machines.

a legacy version of R:Base 9.5 to run their company.  It is a 32-bit application and will not run on any 64-bit versions of Windows

Since all new machines will be Windows 10 (come another month) and the bulk of these will be 64-bit, it is probably time for the customer to upgrade their application.
0
 

Author Closing Comment

by:Randy Wake
ID: 41860460
Disabling the USB Virtual Printing feature worked.  Thank you!
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41860462
You are very welcome and I was happy to help
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Windows 10 came with  a lot of built in applications, Some organisations leave them there, some will control them using GPO's. This Article is useful for those who do not want to have any applications in their image (example:me).
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question