Solved

"Max retransmission count" error connecting Cisco APs to WLC

Posted on 2016-10-05
5
29 Views
Last Modified: 2016-10-12
We have a number of Cisco AIR-CAP1702I-E-K9 APs and a virtual WLC (v8.0.140).  Four of the APs talk to the WLC ok, but the remaining two won't connect with the following error:

Oct  5 15:48:06.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.50.50.119 peer_port: 5246
*Oct  5 15:48:35.999: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2214 Max retransmission count reached for Connection 0x7C58280!

Open in new window


One of them was working previously but had a factory reset; the other is out of the box.  How can we make them connect to the WLC to be managed?
0
Comment
Question by:David Haycox
  • 4
5 Comments
 
LVL 1

Accepted Solution

by:
David Haycox earned 0 total points
ID: 41830252
Hmm... looks like some patience is required.  They connect nevertheless after many minutes.
0
 
LVL 45

Expert Comment

by:Craig Beck
ID: 41830279
Just posted in the other question, but yes, it looks like the APs are struggling to talk to the WLC reliably.
0
 
LVL 1

Author Comment

by:David Haycox
ID: 41830310
It looks like I just needed some patience; I've got them all connected now and their IPs set to static.  Thanks.
0
 
LVL 1

Author Comment

by:David Haycox
ID: 41832196
Different problem now so have asked new question: no wireless output from the APs despite WLAN and groups being set up.  Must be something simple somewhere...?  Thanks.
0
 
LVL 1

Author Closing Comment

by:David Haycox
ID: 41839784
Solved problem myself
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

MAC Filtering: MAC filtering is like handing a list of names to a doorman. If someone comes to the door and mentions a name, this name is checked by the doorman on his list and granted or denied access by this. This means that if someone menti…
Multi-source agreements are important because they set standards that all manufacturers should follow to ensure that devices are compatible with multiple vendors. The multi-source agreement (MSA) is an agreement that establishes how multiple vendors…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now