Solved

Windows 7 update

Posted on 2016-10-05
19
67 Views
Last Modified: 2016-11-25
I have a new machine and running windows update does nothing in a couple of hours. I've restarted and tried again and each time it just sits there and thinks about it.

The internet connection is very fast, and the machine is a brand new one with win7 sp1 downgrade preinstalled.

How long should I wait, any idea how to check if anything is actually happening?

Thanks
0
Comment
Question by:J
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 4
  • 4
  • +4
19 Comments
 
LVL 25

Expert Comment

by:NVIT
ID: 41830493
Please read this article by Rindi. There are 2 methods. He says Method 1 best: https://www.experts-exchange.com/articles/28629/Windows-7-New-Installation-Windows-Updates-fix-applies-to-windows-2008-Server-R2-too.html

 ---
 You have just reinstalled Windows 7 on a PC. Now windows Updates seems to be looking for updates and can't find any with no end.

 What you first need to do is make sure Service-Pack 1 is installed. If not, download and install it:

https://www.microsoft.com/en-us/download/details.aspx?id=5842

 Once the Service-Pack is installed and you have rebooted the System, you will need to download and install the newer Windows Update Agent:

https://support.microsoft.com/en-us/kb/949104

 You don't have to reboot after it has finished, you can rather directly download and install the following KB:

https://support.microsoft.com/en-us/kb/3102810

 Now reboot.

 (Make sure you install the Agent before the other KB, or it will take longer).

 Now you can go to Windows Updates, and it will take a relatively short time, not days as before
0
 

Author Comment

by:J
ID: 41830545
Thanks, I have followed these steps, I'm not sure how to tell if the new agent has actually been installed successfully installed. Is there any way to check.

So then I did the 3102810 restarted and went to windows update and it is back again to the endless checking. I'm not sure if anything is happening under the hood.

Any ideas?
0
 

Author Comment

by:J
ID: 41830556
Also if I run the troubleshooter that seems to not get past "Detecting problems"
0
[Live Webinar] The Cloud Skills Gap

As Cloud technologies come of age, business leaders grapple with the impact it has on their team's skills and the gap associated with the use of a cloud platform.

Join experts from 451 Research and Concerto Cloud Services on July 27th where we will examine fact and fiction.

 
LVL 8

Expert Comment

by:Jason
ID: 41830688
I have seen windows 7 take upwards of 7-8 hours checking for updates on various machines. If you can't find a quicker way just let it run all night. It should be ready by morning.
0
 
LVL 15

Expert Comment

by:LockDown32
ID: 41830720
This has been an ongoing topic for a long, long time. I am still having the problem. Fresh SP1 install. Updated Agent and Patch. Still will not update and we are talking 24-48 hours of checking..... there has to be something else going on.....
0
 

Author Comment

by:J
ID: 41830759
I have no issue with waiting, but it would be good if there was some indication that something was actually happening.
0
 
LVL 15

Expert Comment

by:LockDown32
ID: 41830780
I agree :) I am going on 48 hours and if I were sure it were doing something I'd let it go but there is no sigh it is getting anywhere.

On that same line..... I don't understand either the Windows 7 Update Rollup or the Patch that is supposed to eliminate the high CPU usage when running updates. Both of those just wind up running a "Windows Standalone Installer" which immediately starts searching the computer for updates. I mean they are patches. What doesn't it give you a sign that it is installing a patch or fix and not just start searching the computer like Windows Updates? M$=BrainFart
0
 

Author Comment

by:J
ID: 41830801
I can't believe nobody knows how to check if something is actually happening or if nothing is happening.
0
 
LVL 92

Expert Comment

by:nobus
ID: 41831207
i have seen the updates taking a couple of hours before starting to download
i would say - if nothing happens after 3 hours, try to install one update manually

you can Always use taskmanager to check what is running - and occupying the system

but i agree that it is not a "user friendly system MS uses....
0
 
LVL 49

Expert Comment

by:dbrunton
ID: 41831249
I've found that Vista and Windows 7 updates are a pain.  Sometimes it may take 24 hours for anything to happen.

You could look at this link http://www.computerworld.com/article/3070446/windows-pcs/windows-update-on-windows-7-is-still-a-problem.html and follow the advice there in installing the single update there but no guarantee that is going to make the process any faster.
0
 
LVL 15

Expert Comment

by:LockDown32
ID: 41831535
Something is really, really wrong. Method 1 in the EE link has long been the standard and has worked but..... it doesn't any more. The Windows Update Agent installs. No doubt about it. You can see it install as advertised. Then you get to KB3102810 and that is where things go amiss. This KB is supposed to fix a problem with high CPU usage when running Windows Update. I will admit the problem exists. I get a constant 25% CPU usage.

   The problem is that KB3102810 doesn't do anything. You try and install it and a window pops up "Windows Update Standalone Installer" "Searching for updates on this computer" and just like the Windows Update issue we are trying to correct it sits there and doesn't do anything but search for days. I thought it was a patch, a fix, but all it does is search the computer for updates. You can't reboot after installing KB3102810 because nothing installs.

   The same holds true for the Windows 7 Update Rollup. "Searching for updates on this computer" and two days later it is still search. You would sure think the Update Rollup would install (LOL) updates but no. You would think KB3102810 would install a patch but no. Both just sit there searching the computer for updates.

   I can see why Windows Updates never works. KB3102810 and the Windows Update Rollup don't work. So has anyone actually has KB3102810 do anything?
0
 

Accepted Solution

by:
J earned 0 total points
ID: 41831553
I fixed it in the end using this tool:

http://www.wsusoffline.net/
1
 
LVL 15

Expert Comment

by:LockDown32
ID: 41860273
The saga continues. First.... and everyone ignored the screen shot...

   When you try and install a downloaded update (like KB3102810) and it goes in to "Windows Update Standalone Installer. Searching for updates" the message is not what it appears to be. It is not searching the internet for updates. It is searching the computer to see if the KB has already been installed or not and checking to make sure it is still current. Several people have had this problem. It will stay stuck in the "searching for updates" forever. The fix is to stop the Windows Update service then try and install the KB again.

   There is no definite fix for the long time in searching for updates. It depends on the article you read. It could be one of 6 to 8 updates but no one can verify that any given KB fixes the issue. I just had this happen today on a Toshiba laptop. So it doesn't have anything to do with it being a Dell OEM install. Once I got past the standalone installer issue it told me KB3102810 and four others that were supposed to fix the issue were already installed yet Windows Update would never finish searching for updates. The silver bullet in this case was the Windows 7 Update Rollup. Once I installed it Windows Updates forked great.

   Bottom line is.... there is no sure fire fix for this Windows Update issue. You have to try several things. none of which are guaranteed to work. M$ has pulled some major bonehead moves in their time and this issue appears to rival Windows Millennium. Thanks Microsoft!
0
 
LVL 92

Expert Comment

by:nobus
ID: 41860413
i dont se e a screenshot
what you should do in the case above is disconnect tthe internet - and reboot
0
 
LVL 92

Expert Comment

by:nobus
ID: 41894767
what do you mean with "Accept: J (41831553)  "  i have no means of knowing what that is
"
0
 
LVL 92

Expert Comment

by:nobus
ID: 41894882
well - you posted it, so you should know
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 41901361
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Lee
Windows 7 Ultimate and Enterprise (and 2008 R2) introduced a new feature you may not be aware of - Boot from VHD.   Boot from VHD (or what Microsoft refers to asNative Boot allows you to install Windows to a VHD (Virtual Hard Disk) file that is t…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses

634 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question