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Acronis Recovery Task Fails: Failed to resolve the path to the backup in the archive

Posted on 2016-10-05
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Last Modified: 2016-10-27
Experts-

I am testing a physical to virtual conversion for DR purposes and keep running into the same error during the Recovery data task: "Failed to resolve the path to the backup in the archive." The backup itself seems to run fine each with no errors and I have tested backing up to a network share and a local drive on the server itself and it yields the same result each time. I have also upgraded to the latest 11.7 version of Acronis Backup Advanced. Any ideas on how to fix this issue?

TIA
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Question by:beargonefishing
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Expert Comment

by:Dr. Klahn
ID: 41830693
I would suggest a different product such as Macrium Reflect.  Issues such as this are why I quit using Acronis several years back.  Being able to restore backups is just as important, if not more important, than making them.
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Author Comment

by:beargonefishing
ID: 41830812
Thanks for the suggestion, had not heard of that product before. Does it have the ability to transfer an image of a physical server and then transfer to VM environment for immediate spin-up? My beef with Acronis has been the same as yours, no issues running a backup but the recovery is a whole different story.
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Assisted Solution

by:Dr. Klahn
Dr. Klahn earned 2000 total points
ID: 41830831
Macrium says that ImgToVHD does this.  I have not personally used it, though.  

How to create a Virtual machine from a Macrium image
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Accepted Solution

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beargonefishing earned 0 total points
ID: 41830938
Amazing, finally got the Acronis recovery process to kickoff. Had to use IP instead of DNS from my AMS server and choose centralized vault. Go figure. I am going to look more into the product you suggested in the meantime. I will reward points for an assisted solution.
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Expert Comment

by:akahan
ID: 41831167
I'm not looking for points here - just want to add my voice to Klahn's - I used to use Acronis, but after too many adventures with unrecoverable Acronis backups, I switched to Macrium Reflect, and have never looked back.  Reflect has been 100% bulletproof, it's never failed me.
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Author Closing Comment

by:beargonefishing
ID: 41836594
I was able to solve the issue on my own.
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