Avatar of Change Picture
Change Picture
 asked on

Help please. Change Picture in powerpoint is pale (not working)

Hello,

I hope i can find an answer here as i couldnt get an answer from microsoft. I am trying to replace a photo in a slideshow template i bought with cool animations and transitions, but for some mysterious reason powerpoint doesnt allow me to change the picture and makes  the 'change picture' button pale colored, thus, unclickable. I attach the link to the screenshot and the discussion on microsoft.

http://imgur.com/a/kD7Aq

http://answers.microsoft.com/en-us/msoffice/forum/msoffice_powerpoint-mso_win10/help-please-change-picture-button-is-not-clickable/18ff2307-c330-46f2-bed8-af1b470f6b43?msgId=97ee400e-2502-4a6d-8242-e434acbe8d6d

Any help is thanked.
Microsoft PowerPointMicrosoft Office

Avatar of undefined
Last Comment
Change Picture

8/22/2022 - Mon
Serena Hsi

It is likely that the image is part of the master template for that PPT.

Select View / Slide Master

Are you able to modify the images?
ASKER CERTIFIED SOLUTION
Jamie Garroch (MVP)

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Change Picture

ASKER
Thank you lovely experts for the great information. I will check the solutions this evening aftet returning from my 9-to-5 and will post the result. I just still cannot believe the official support guys in Office do not have expert training in Power Point, its like a car manufacturer who doesnt have trained service teams supporting their own car buyers. I was transferred from one support team to the other then finally offered to pay them 60 USD for them to enter virtually my screen without any guarantee they would know what is going on there... thank goodness for finding Expert Exchange, i dont know what i would do really without your help! Your loyal new fan!
Change Picture

ASKER
Your help has saved me hundreds of hours of internet surfing.
fblack61
Jamie Garroch (MVP)

That's great news. As a new user, don't forget to mark my response as the answer in order to close the question and award points. Thank you for that and the link too (note that the other forum you posted on is not a Microsoft support forum but another community so you may get answers from non-Microsoft people).
Change Picture

ASKER
Thanks Jamie, i hoped i clicked the right buttons, i wanted to add a personal thank you on the closing o this thread. Jamie You Rock!!!