?
Solved

Why isn't my Outlook 2013 Global Address Book updating?

Posted on 2016-10-06
3
Medium Priority
?
128 Views
Last Modified: 2016-10-06
I created a new distribution group on my Exchange 2013 server. I made sure "Hide this group from address lists" is UNchecked. Rather than waiting the day or so for the address book to update on its own, I want to manually update it so people can use the dist. list right away.

So I opened Exchange Management Shell and ran the following commands:
Get-GlobalAddressList (to verify the name of my GAL.)
Update-GlobalAddressList - Identity "Default Global Address List"

The Shell ran the little update progress bar, and when done I went to Outlook 2013 and did a Send/Receive, Download Address Book. In fact, I did it with both the Download changes since last update checked and unchecked.

However, my new dist. list still doesn't show up in the GAL. What am I missing?
0
Comment
Question by:Eric Jack
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 2

Accepted Solution

by:
Mikhail Sartaev earned 1000 total points
ID: 41832291
Update your oab.
Get-OfflineAddressBook  | Update-OfflineAddressBook

And then go to outlook and download new oab.
You can check you group after creation with owa.
0
 
LVL 4

Assisted Solution

by:Dinesh Singh
Dinesh Singh earned 1000 total points
ID: 41832449
Try this, please:

Update-OfflineAddressBook "default offline address book"
 Or
Restart the Mailbox Assistant service-The Microsoft Exchange Mailbox Assistant service on Mailbox Role is responsible for generating OAB. Restarting this service generates all OAB’s defined in the environment on a specific mailbox server, if it’s hosting an active organization mailbox.
0
 

Author Closing Comment

by:Eric Jack
ID: 41832472
This did the trick. I guess what confused me was in Outlook is says you are updating the GAL, not the OAB.

Anyway, running the command in the Shell, then running the Send/Receive, Update Address Book in Outlook got the GAL updated. Note; it seems I had to uncheck the box in Outlook to download changes since last send/receive in order to make it work.

We very rarely use OWA.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses
Course of the Month9 days, 11 hours left to enroll

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question