Circling white dots return after Windows 10 Anniversary update

After many attempts (described in another question), I finally got the Windows 10 Anniversary update installed.  All was well for a few hours, then I got a notification that I needed to restart.  Shortly after the restart, the circling white dots on a black screen appeared, and never progressed.  There was no message.  I have turned the computer off and on several times, in hopes that it would go back to the previous state, but that has not happened.  Any suggestions?
LVL 31
Helen FeddemaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Scott CSenior EngineerCommented:
How long did you leave it running?  When I did my upgrade the whole process took almost 12 hrs.
0
Helen FeddemaAuthor Commented:
The upgrade did complete normally, as far as I could tell, going through many phases (at least three blue screen phases with % complete), and ending up on my Windows desktop.  This may be the last phrase of the upgrade, or possibly it was trying to restore some audio files I had to uninstall in order to get through the upgrade.  Usually the black screen with the circling white dots only lasts a minute or so.
0
Scott CSenior EngineerCommented:
Let it go over night and see what happens.

Other than that I suppose you could wipe the machine and just do a bare-meatal install using the now-available ISO.

https://www.microsoft.com/en-us/software-download/windows10ISO/

Or download the ISO and run the update from that.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

Start This Course
Helen FeddemaAuthor Commented:
I really would rather not do that (though I do have an up-do-date Carbonite backup if needed).  I will leave it on the circling white dots stage overnight.
0
Helen FeddemaAuthor Commented:
I downloaded the ISO and wrote it to a DVD in case I need it tomorrow.
0
Helen FeddemaAuthor Commented:
I left it circling overnight, and it was still hung on the circling white dots this morning.  But after I turned it off and on again, after a few seconds I heard the Windows opening sound, and my desktop opened!  So maybe something was going on overnight after all.
0
Helen FeddemaAuthor Commented:
Thanks for the link.  I didn't need it this time, but I have a Windows 10 DVD now in case of need in the future.
0
Scott CSenior EngineerCommented:
Sure thing.  Glad you're up and running.

I've had machines take an hour or so, and then I had that one that was 12 hrs.

Go figure.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.