Circling white dots return after Windows 10 Anniversary update

Helen Feddema
Helen Feddema used Ask the Experts™
on
After many attempts (described in another question), I finally got the Windows 10 Anniversary update installed.  All was well for a few hours, then I got a notification that I needed to restart.  Shortly after the restart, the circling white dots on a black screen appeared, and never progressed.  There was no message.  I have turned the computer off and on several times, in hopes that it would go back to the previous state, but that has not happened.  Any suggestions?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Scott CSenior Engineer

Commented:
How long did you leave it running?  When I did my upgrade the whole process took almost 12 hrs.
Top Expert 2009

Author

Commented:
The upgrade did complete normally, as far as I could tell, going through many phases (at least three blue screen phases with % complete), and ending up on my Windows desktop.  This may be the last phrase of the upgrade, or possibly it was trying to restore some audio files I had to uninstall in order to get through the upgrade.  Usually the black screen with the circling white dots only lasts a minute or so.
Senior Engineer
Commented:
Let it go over night and see what happens.

Other than that I suppose you could wipe the machine and just do a bare-meatal install using the now-available ISO.

https://www.microsoft.com/en-us/software-download/windows10ISO/

Or download the ISO and run the update from that.
Why Diversity in Tech Matters

Kesha Williams, certified professional and software developer, explores the imbalance of diversity in the world of technology -- especially when it comes to hiring women. She showcases ways she's making a difference through the Colors of STEM program.

Top Expert 2009

Author

Commented:
I really would rather not do that (though I do have an up-do-date Carbonite backup if needed).  I will leave it on the circling white dots stage overnight.
Top Expert 2009

Author

Commented:
I downloaded the ISO and wrote it to a DVD in case I need it tomorrow.
Top Expert 2009

Author

Commented:
I left it circling overnight, and it was still hung on the circling white dots this morning.  But after I turned it off and on again, after a few seconds I heard the Windows opening sound, and my desktop opened!  So maybe something was going on overnight after all.
Top Expert 2009

Author

Commented:
Thanks for the link.  I didn't need it this time, but I have a Windows 10 DVD now in case of need in the future.
Scott CSenior Engineer

Commented:
Sure thing.  Glad you're up and running.

I've had machines take an hour or so, and then I had that one that was 12 hrs.

Go figure.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial