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Reset ActiveSync device PIN without wiping device (Exchange 2013)

Posted on 2016-10-06
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Last Modified: 2016-10-11
A customer of ours is running Exchange 2013, which staffmembers link their phones and tablets to via ActiveSync.  One staffmember has forgotten the device PIN he uses to unlock the phone, but doesn't want to wipe it.  Can an administrator reset the PIN/clear it without wiping the whole device?
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Question by:AA-in-CA
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Schnell Solutions earned 500 total points
ID: 41832673
You can recover the device password, but 'just' if that was configured to do so before.

Here are details of how you can make it:
https://technet.microsoft.com/en-us/library/aa996351(v=exchg.141).aspx
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