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SharePoint 2016 Online – Web Part “Excel Web Access” is missing

Posted on 2016-10-06
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Last Modified: 2016-10-30
I am a new subscriber to Office 365 Enterprise E3.  As far as I know, I have everything completely installed, at least the 2016 Office components all work in both desktop and online configurations. Working through some tutorials, I notice that under “Web Part”, “Categories”, “Business Data”, I am missing all of the expected items, including “Excel Web Access”.  This picture is from a training video, but IS NOT what I see on my Web Part selections.  How do I turn on this list of Business Data items?  I would also like to have Access available as a Web Part or Web App.
What I expect to see, but don't.
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Question by:DAY 3
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10 Comments
 
LVL 8

Expert Comment

by:Koen
ID: 41833183
you have to turn on 'Entreprise features' on your site/collection.

go to site settings, select site features, and turn on 'enterprise features'
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Author Comment

by:DAY 3
ID: 41834137
Thank you for responding Koen.  After I posted this question, I found that switch your talking about in the Site Settings called "SharePoint Server Enterprise Site features
Features such as Visio Services, Access Services, and Excel Services Application, included in the SharePoint Server Enterprise License."

Unfortunately, this was already set to Active. So I Deactivated it, reopened the site and then set it to Active again.  No change.
Are their other of these switches which could unlock these features for me?
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LVL 22
ID: 41835890
the menus change so much -- perhaps the option you want is located somewhere else now if the training video was made awhile back
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Author Comment

by:DAY 3
ID: 41841157
Thanks for your comment Crystal.  I have tried every switch and menu option I can find.  My early exposure to these Office365/SharePoint/Azure/OneDrive Admin options and web settings is very confusing.  It seems that they change so much during the past couple years that even the "experienced" users stumble around to find things.
Over the years, I have grown to count on the Experts here.
This problem is really hanging me up.  Still no solution.
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LVL 8

Expert Comment

by:Koen
ID: 41841379
You have this setting also in the site features...not only in the collection settings
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LVL 22
ID: 41841950
have you created a Site yet?
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Author Comment

by:DAY 3
ID: 41843861
Crystal, I have created a couple test sites to learn in.
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Accepted Solution

by:
DAY 3 earned 0 total points
ID: 41853237
I may have found the solution, but because this setting is turned off by default on all new sites, I'm shocked that my problem and solution isn't more popular and easy to find.

I need to enable the custom script feature in SharePoint admin center-> settings?
the Web Parts in Business Data Web Part Category are invisible when this feature is disabled.

To turn scripting capabilities on or off refer to this article:
https://support.office.com/en-us/article/turn-scripting-capabilities-on-or-off-1f2c515f-5d7e-448a-9fd7-835da935584f

They say that it can take up to 24 hours before this change is available.  So I will report back tomorrow if this was the solution.  But from every indication I can see, it is.
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Author Comment

by:DAY 3
ID: 41859374
The solution I last posted on 2016-10-20 was a simple and complete solution to my problem.
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Author Closing Comment

by:DAY 3
ID: 41865726
The other suggestions were good steps that I had already tried and described in my opening presentation of the question, but was not read or understood.
I wasn't looking for a work-around.
The link I found was a direct and complete solution offered by Microsoft.
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