I am trying to import a PST to outlook 2013.
The PST file sized is 466MB.
I tried two ways to import it.
1. File -> Open&Export -> Open Outlook Data File-> select the PST file.
I can see the folder being imported and named "Archives", but it only comes with two subfolders "Deleted items" & "Search Folders"
No emails in "deleted items" folder.
2. File -> Import/Export , when I select the PST file, I can only see the same two folders "Deleted items" & "Search Folders"
The difference is the actually PST file size shrinks to 256KB when I imported it.
the same thing is every time when I import or open the pst file. I get a "Synchroniztion log" email from the exchange server and says
11:32:12 Error synchronizing folder
11:32:12 Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance.
11:32:12 Microsoft Exchange Information Store
11:32:12 For more information on this failure, click the URL below:
Things I tried
1. Using PST recover tool "SANPST.exe" no error found
2. Using "Recovery for outlook" to open the PST, I can see all the emails and folders.
I guess it is something to do with the exchange. but In theory , it is all local outlook configuration.