reasons why a "inside Menu" would not appear for a web server

philb19
philb19 used Ask the Experts™
on
Hi,

A user has moved PC - and in IE 11 the menu inside the browser - not the IE menu does not appear

I'm just after peoples take on - what generally would be the reason for this? - its an IIS site on server 2012

is it something to do with java - the user logs in ok on 2nd PC - but just doesnt see the menu?

thanks
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Commented:
Can you show us a printscreen of the problem?

Author

Commented:
Its basically this - see attached jpg - now to the right of where it say objective (in the black area)  there is meant to be a menu - with drop down options.
Capture.JPG
Systems Engineer
Commented:
1. Can you post some of the html associated with the menu?
2. Also, has the user tried clearing the browser cache?
3. Does this happen when using with FF or Chrome?

Dan
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Author

Commented:
Thanks Dan - Wouldn't you know it - it suddenly works menu appears now. The only thing different is that the user rebooted on fri evening - so Im assuming reboot fixed
Dan McFaddenSystems Engineer

Commented:
OK, glad the issue is resolved.

Dan

Commented:
Reboot is also good :-)

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