rndm rndm
asked on
Where can i find and download these drivers?
I installed Windows 10 on my non-branded Chinese laptop and everything went well, considering. I ran the standard Win 10 update which installed a few drivers. I also ran a driver update through Driver Booster 3 and got a few more.
The system is running well, however, there are a few problems such as the computer making a beeping sound when I plug in a charger, and some minor screen issues when I unplug the charger that I'd like to fix.
So comparing the hardware ID’s of my drivers in device manager before installing windows 10, here here are the new windows drivem missing:
Hardware Ids: BTH\MS BTHBRB
Hardware Ids: NOT SURE
Hardware Ids: BTH\MS RFCOMM
Hardware Ids: ACPI\VEN INT&DEV 0800, ACPI\INT0800, *INT0800
Hardware Ids: ACPI\VEN INT&DEV 3406, ACPI\INT3406, *INT3406
Hardware Ids: ACPI\VEN INT&DEV 3400, ACPI\INT3400, *INT3400
Hardware Ids: ACPI\VEN INT&DEV 3403, ACPI\INT3403, *INT3403
Hardware Ids: ACPI\VEN INT&DEV 3401, ACPI\INT3401, *INT3401
Does anybody know how I can download and install these? I’m not getting any luck via google.
The system is running well, however, there are a few problems such as the computer making a beeping sound when I plug in a charger, and some minor screen issues when I unplug the charger that I'd like to fix.
So comparing the hardware ID’s of my drivers in device manager before installing windows 10, here here are the new windows drivem missing:
Hardware Ids: BTH\MS BTHBRB
Hardware Ids: NOT SURE
Hardware Ids: BTH\MS RFCOMM
Hardware Ids: ACPI\VEN INT&DEV 0800, ACPI\INT0800, *INT0800
Hardware Ids: ACPI\VEN INT&DEV 3406, ACPI\INT3406, *INT3406
Hardware Ids: ACPI\VEN INT&DEV 3400, ACPI\INT3400, *INT3400
Hardware Ids: ACPI\VEN INT&DEV 3403, ACPI\INT3403, *INT3403
Hardware Ids: ACPI\VEN INT&DEV 3401, ACPI\INT3401, *INT3401
Does anybody know how I can download and install these? I’m not getting any luck via google.
John Tsioumpris
What model/manufacturer you have .....check Tech Tablets
ASKER
Thanks for your help John but i did mention non-branded Chinese laptop
Oh i read tablet mybad...probaly you should upload a pic...
ASKER
no prob --- it looks identical to a MacBook air but its 14inch https://goo.gl/eGtVqx
At first you can try to contact the manufacturer..Its a long shot but maybe you 'll get lucky
If you install the chipset driver of the corresponding chipset from the Intels website, most of these will be taken care of.
ASKER
Thanks Uttam, How do I find my chipset?
You can use CPUz software or any other hardware info software and get chipset details from there, my be post a screenshot here or share MSINFO32 file here (system information).
ASKER
I've installed it...how do i create MSINFO32
Sysinfo32 is a Windows utility right click start>search>type system information and select same and a window will open up, from there click File>export and sage the text file. Regards CPUz, once you start it, under Chipset tab all info is there or at bottom you can click tools>save info as Text
here is what i do :
if you have unknown devices in device manager, you can use this procedure to identify them :
1- visit the motherboard manufacturers support site, for downloading drivers
2- use windows update >optional updates to find them
3- Start>Programs>Accessories
Now select "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here: http://www.pcidatabase.com/index.php
This will tell you the manufacturer and the chip number.
Check the manufacturer's website first or google them - or post them here
4- If your LAN is running, you can also use windows update> optional drivers, or use a driver update software
if you have unknown devices in device manager, you can use this procedure to identify them :
1- visit the motherboard manufacturers support site, for downloading drivers
2- use windows update >optional updates to find them
3- Start>Programs>Accessories
Now select "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here: http://www.pcidatabase.com/index.php
This will tell you the manufacturer and the chip number.
Check the manufacturer's website first or google them - or post them here
4- If your LAN is running, you can also use windows update> optional drivers, or use a driver update software
I just used a tool called DriverIdentifier
https://www.driveridentifier.com/
If you have an intel motherboard your system should have the same tool on mine called Intel Driver Update Utility in all programs
In search type system info then click the app it will produce a list of your system specs and other info just expand the different sections
https://www.driveridentifier.com/
If you have an intel motherboard your system should have the same tool on mine called Intel Driver Update Utility in all programs
In search type system info then click the app it will produce a list of your system specs and other info just expand the different sections
i avoid using these tools - in most cases, they come bundled with other ad - orotherware - even malware
ASKER
There seems to be a bit of confusion - I'm not trying to get the drivers for unidentified hardware - Driver Booster 3 already helped me with that.
I'm trying to get some of the drivers that were in device manager before I installed Windows 10 and had Windows 8.1 - Drivers that are now missing in my Windows 10 installation - drivers that will hopefully help me solve minor issues I am having with Windows 10.
Sysinfo32 attached
Info.txt
I'm trying to get some of the drivers that were in device manager before I installed Windows 10 and had Windows 8.1 - Drivers that are now missing in my Windows 10 installation - drivers that will hopefully help me solve minor issues I am having with Windows 10.
Sysinfo32 attached
Info.txt
As per your info.txt above, You can run this in compatibility mode, install it and restart and see if this take care of some issues, link https://downloadcenter.intel.com/download/25428/Intel-Embedded-Drivers-for-Microsoft-Windows-8-32-bit-64-bit-OS?product=78867 , once this done, lemme know what all are still pending, also post the device manager screenshot with issues
it looks like you're only missing the usb 3 driver
the latest driver is for win7:
here it is - try that :
https://downloadcenter.intel.com/download/21129/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-Intel-7-Series-C216-Chipset-Family
the latest driver is for win7:
here it is - try that :
https://downloadcenter.intel.com/download/21129/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-Intel-7-Series-C216-Chipset-Family
rndm rndm
with sys info have a look in the problem devices
Expand Components look down the list and note what it says on problem devices
I'd focus on this beep your hearing when plugging in the battery
Your comment>computer making a beeping sound when I plug in a charger,
Does it boot okay without the battery no beep?
If it does, this is a battery issue and you're likely going to have to buy a replacement.
Could be a faulty motherboard and this may also explain the missing devices with bluetooth.
What is the brand name of your Laptop you say> non-branded Chinese laptop
So it is neither a HP, Lenovo, Apple, Acer, Toshiba, Dell, Sony, Fujitsu and NEC.
https://en.wikipedia.org/wiki/List_of_laptop_brands_and_manufacturers
How old is this laptop?
As we have no eyes on those details are really important to us to help you as drivers can be OEM and require them from the specific manufacturer as motherboard drivers.
Of all the millions of systems that have been upgraded to windows 10 there is a small percentage that do not work right and that usually leads to hardware issues or the previous windows was not right. Windows 10 is very advanced and will tell you of any issues.
with sys info have a look in the problem devices
Expand Components look down the list and note what it says on problem devices
I'd focus on this beep your hearing when plugging in the battery
Your comment>computer making a beeping sound when I plug in a charger,
Does it boot okay without the battery no beep?
If it does, this is a battery issue and you're likely going to have to buy a replacement.
Could be a faulty motherboard and this may also explain the missing devices with bluetooth.
What is the brand name of your Laptop you say> non-branded Chinese laptop
So it is neither a HP, Lenovo, Apple, Acer, Toshiba, Dell, Sony, Fujitsu and NEC.
https://en.wikipedia.org/wiki/List_of_laptop_brands_and_manufacturers
How old is this laptop?
As we have no eyes on those details are really important to us to help you as drivers can be OEM and require them from the specific manufacturer as motherboard drivers.
Of all the millions of systems that have been upgraded to windows 10 there is a small percentage that do not work right and that usually leads to hardware issues or the previous windows was not right. Windows 10 is very advanced and will tell you of any issues.
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Thanks rndm rndm that helps heaps
If it helps here's a video How to get bluetooth on a windows 10 laptop and desktop
It includes the links below in the description please use them and read the steps
https://www.youtube.com/watch?v=WvfouNQG9Ys
first the things I noticed it has windows 10 already could you lets us know why you reinstalled? Or did it come blank?
https://sesmith61.wordpress.com/2015/12/26/laptop-brand-zet/
>>>I installed Windows 10 on my non-branded Chinese laptop<<was there a previous windows on there? Can you roll back is that option available
To access this, open the Start menu and select Settings. Click the Update & security icon and select Recovery. You should see a Go back to Windows 7 or Go back to Windows 8.1 option
then when your back update that system check all functioning and device manager has drivers. then use the media creation tool to upgrade again, the install is valid once it has been activated you can roll back and reinstall.
How did you upgrade if applicable? did you wait for the offer or just manually download it?
This is a big key if the laptop was blank no drivers would have been available at upgrade?
I used a USB drive with 5 gig space and blank to test rolling back and then reinstalling windows 10.
You simply insert the USB stick reboot and run setup
https://www.microsoft.com/en-au/software-download/windows10
is it has no optical drive so do you have a USB? optical drive
If it helps here's a video How to get bluetooth on a windows 10 laptop and desktop
It includes the links below in the description please use them and read the steps
https://www.youtube.com/watch?v=WvfouNQG9Ys
first the things I noticed it has windows 10 already could you lets us know why you reinstalled? Or did it come blank?
https://sesmith61.wordpress.com/2015/12/26/laptop-brand-zet/
>>>I installed Windows 10 on my non-branded Chinese laptop<<was there a previous windows on there? Can you roll back is that option available
To access this, open the Start menu and select Settings. Click the Update & security icon and select Recovery. You should see a Go back to Windows 7 or Go back to Windows 8.1 option
then when your back update that system check all functioning and device manager has drivers. then use the media creation tool to upgrade again, the install is valid once it has been activated you can roll back and reinstall.
How did you upgrade if applicable? did you wait for the offer or just manually download it?
This is a big key if the laptop was blank no drivers would have been available at upgrade?
I used a USB drive with 5 gig space and blank to test rolling back and then reinstalling windows 10.
You simply insert the USB stick reboot and run setup
https://www.microsoft.com/en-au/software-download/windows10
is it has no optical drive so do you have a USB? optical drive
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.
I have recommended this question be closed as follows:
Accept: rndm rndm (https:#a41839989)
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seth2740
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I have recommended this question be closed as follows:
Accept: rndm rndm (https:#a41839989)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
Experts-Exchange Cleanup Volunteer