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Not able to Install IE 11 on Windows 32 Bit

Posted on 2016-10-07
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Last Modified: 2016-10-29
Dear Friends,

I have not been able to upgrade my Internet Explorer from Version 8 to Version 11.

These are 32 Bit Windows 7 Laptops. They ask me to update the Laptop.

But even after installing the windows update when i run the IE 11 Windows installer the upgrade does not Happen.

Can you please help me with the upgrade to IE 11 on these 32 bit machines.
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Question by:Member_2_7968270
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9 Comments
 
LVL 88

Accepted Solution

by:
rindi earned 2000 total points (awarded by participants)
ID: 41833669
First make sure you have SP1 installed. After that install the newer windows Update
Agent, and after that KB3102810 and then reboot. Then just run all Windows updates, IE11 should be among those updates and install automatically.

https://support.microsoft.com/en-us/kb/949104
https://support.microsoft.com/en-us/kb/3102810

Basically just follow my Article below:

https://www.experts-exchange.com/articles/28629/Windows-7-New-Installation-Windows-Updates-fix-applies-to-windows-2008-Server-R2-too.html
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LVL 93

Expert Comment

by:nobus
ID: 41834694
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LVL 70

Expert Comment

by:Merete
ID: 41836229
Windows updates should have updated IE automatically.
Why do this >But even after installing the windows update when i run the IE 11 Windows installer the upgrade does not Happen.
Internet explorer is part of windows 7 operating system.
Check your updates list of updates,
Control Panel\All Control Panel Items\Windows Update\View update history
also check the updates settings for Allow all users to update and give me recommended updates the same way I receive important updates
Otherwise install sp1 as suggested by rindi to check for this right click Computer properties, this shows if SP is installed,  if that doesn't solve it do a repair reinstall that will cause windows updates to run again during reboot. You may have missing reg keys or a problem with currently installed programs. In order to run IE11 which is html5 you may need other things updated as well such as video drivers. Net framework .
Please let us know if you have SP installed.
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Author Comment

by:Member_2_7968270
ID: 41836418
Dear Rindi,

I followed your instructions, it is still not working.

I have upgraded to service pack1 and the  run the following update.

https://support.microsoft.com/en-us/kb/3102810

After thats the below link is not working....does not do anything but keeps on searching for updates...

https://support.microsoft.com/en-us/kb/3125574 

The above link does not do anything but keeps on searching for updates...
0
 
LVL 88

Expert Comment

by:rindi
ID: 41836450
You have to install the new update agent too which I mentioned above.
0
 
LVL 93

Expert Comment

by:nobus
ID: 41836633
did you try installing ie11 as i suggested?
0
 
LVL 70

Expert Comment

by:Merete
ID: 41836923
Since the version of IE was IE8 which is unbelievably outdated that also says to me how outdated is the rest of these computers?
The path to IE 11 is IE9 IE10 then IE11
Try instead to upgrade in steps do IE9 first then IE10 and then IE11 rebooting in between
IE6, IE7, IE8, IE9, IE10, IE11 Offline Installers Download Links
https://www.itechtics.com/download-internet-explorer-all-versions/
https://stevenwatsonuk.wordpress.com/2015/08/21/ie6-ie7-ie8-ie9-ie10-ie11-offline-installers-download-links/

Just so you know Microsoft ended support for IE8, IE9, IE10, in August 2014.
http://venturebeat.com/2016/01/12/microsoft-ends-support-for-ie8-ie9-ie10-and-windows-8/
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LVL 93

Expert Comment

by:nobus
ID: 41857244
my experience is that it does not Always work well
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