We help IT Professionals succeed at work.
Get Started
Windows 10 Login Issues
I have two problems. The first is that with Windows 10, the fingerprint reader on my HP Laptop stopped working. I'm NOT writing about that problem. And if you want to solve that one, awesome.
My Microsoft login is long and not memorable. That would have been a problem, but with Windows 10, Microsoft allowed me to create a four digit pin that was easy, memorable and not very safe.
After the recent upgrade to Windows 10, I have problems. The pin I've been using Windows now says is wrong. That means I'm always digging up a written copy of my official, long, not memorable Microsoft password.
Here comes my problem.
While my official password allows me to log into Microsoft, when I go to change my password or security options, it insists on a second verification step. Microsoft wants to e-mail me that code. The problem is, no e-mail arrives. Ever. My options are one of two e-mail addresses and neither results in a code coming to me.
What do I do with that?
My Microsoft login is long and not memorable. That would have been a problem, but with Windows 10, Microsoft allowed me to create a four digit pin that was easy, memorable and not very safe.
After the recent upgrade to Windows 10, I have problems. The pin I've been using Windows now says is wrong. That means I'm always digging up a written copy of my official, long, not memorable Microsoft password.
Here comes my problem.
While my official password allows me to log into Microsoft, when I go to change my password or security options, it insists on a second verification step. Microsoft wants to e-mail me that code. The problem is, no e-mail arrives. Ever. My options are one of two e-mail addresses and neither results in a code coming to me.
What do I do with that?
Why Experts Exchange?
Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.
Jim Murphy
Programmer at Smart IT Solutions
When asked, what has been your best career decision?
Deciding to stick with EE.
Mohamed Asif
Technical Department Head
Being involved with EE helped me to grow personally and professionally.
Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question
Connect with Certified Experts to gain insight and support on specific technology challenges including:
- Troubleshooting
- Research
- Professional Opinions
Did You Know?
We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE