You are probably backing up your data—but how and where? Ransomware is on the rise and there are variants that specifically target backups. Read on to discover why off-site is the way to go.
Course Of The Month
Become a Premium Member and unlock a new, free course in leading technologies each month.
Solved
Windows 10 Login Issues
Posted on 2016-10-07
I have two problems. The first is that with Windows 10, the fingerprint reader on my HP Laptop stopped working. I'm NOT writing about that problem. And if you want to solve that one, awesome.
My Microsoft login is long and not memorable. That would have been a problem, but with Windows 10, Microsoft allowed me to create a four digit pin that was easy, memorable and not very safe.
After the recent upgrade to Windows 10, I have problems. The pin I've been using Windows now says is wrong. That means I'm always digging up a written copy of my official, long, not memorable Microsoft password.
Here comes my problem.
While my official password allows me to log into Microsoft, when I go to change my password or security options, it insists on a second verification step. Microsoft wants to e-mail me that code. The problem is, no e-mail arrives. Ever. My options are one of two e-mail addresses and neither results in a code coming to me.
What do I do with that?
My Microsoft login is long and not memorable. That would have been a problem, but with Windows 10, Microsoft allowed me to create a four digit pin that was easy, memorable and not very safe.
After the recent upgrade to Windows 10, I have problems. The pin I've been using Windows now says is wrong. That means I'm always digging up a written copy of my official, long, not memorable Microsoft password.
Here comes my problem.
While my official password allows me to log into Microsoft, when I go to change my password or security options, it insists on a second verification step. Microsoft wants to e-mail me that code. The problem is, no e-mail arrives. Ever. My options are one of two e-mail addresses and neither results in a code coming to me.
What do I do with that?
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
-
3
3
- +1
10 Comments
Active today
Microsoft just released a patch to fix a buggy update they released a little while ago. This most recent update might address these problems. I'd give that a go first.
I'd also double-check the HP web site to see if they have an updated driver for your fingerprint scanner.
I'd also double-check the HP web site to see if they have an updated driver for your fingerprint scanner.
Active today
I have done this.
Check your spam filter or else give Microsoft a different email address. I have gotten the verification email on my phone and can then deal with it
Check your spam filter or else give Microsoft a different email address. I have gotten the verification email on my phone and can then deal with it
If not yet done, please, sign in to your MS Account -> login.live.com , and there on the right you see Security and Safety. Check there your given e-mail addresses and/or phone number, are they all correct and which are set to receive the code. Lastly in case check the right e-mail spam filter/folder.
Pete
Thanks for your response.
When I login to my MS Account at login.live.com and on the right I see the Security and Safety tab, I click on it. THere I ask to change my password and it brings up a screen asking them to help MS protect me. It shows part of my e-mail address, but not all. It asks me to enter the complete, correct e-mail so it can send me a code to enter, proving that I'm me.
I enter my e-mail, I click the appropriate button and no e-mail ever comes from Microsoft with a code.
I check my spam filter and there is no e-mail from Microsoft there with a code.
Thanks for your response.
When I login to my MS Account at login.live.com and on the right I see the Security and Safety tab, I click on it. THere I ask to change my password and it brings up a screen asking them to help MS protect me. It shows part of my e-mail address, but not all. It asks me to enter the complete, correct e-mail so it can send me a code to enter, proving that I'm me.
I enter my e-mail, I click the appropriate button and no e-mail ever comes from Microsoft with a code.
I check my spam filter and there is no e-mail from Microsoft there with a code.
Here's a twist, I just downloaded the Microsoft Authenticator App. It does the same thing when I try to set it up. Evidently I once signed up for the Microsoft two-stage security "feature." So in signing in, I put in my e-mail and PW and it then asks for my e-mail again so it can send me a code.
And no e-mail comes.
And no e-mail comes.
OK, I've discovered a process through Microsoft to reset my security stuff. It will take 30 days.
I'm disappointed that EE offered no useful help at all.
I'm disappointed that EE offered no useful help at all.
OK, sorry, but, sometimes it's impossible to give 100% exact advices not seeing everything what comes on the screen, neither knowing thoroughly what all has been done and happening during the latest trials/actions ...
Did you try the code receiving by phone number?
I have been struggling with these cases several times at the machine/screen, and either then they haven't been too easy or self-evident to get cleared ... And, not to mention the corresponding procedures with Google, which have proven to be practically close to impossible to get cleared.
Did you try the code receiving by phone number?
I have been struggling with these cases several times at the machine/screen, and either then they haven't been too easy or self-evident to get cleared ... And, not to mention the corresponding procedures with Google, which have proven to be practically close to impossible to get cleared.
See my comment above.
P.S. Sorry, for my inaccuracy with the Google comment, so, the regular security/safety case procedures are reasonably processable, but the forgotten password reset/renew procedure is the practically close to impossible one ... maybe 1-2 out of 10 have got handled successfully, because when people forget the password they probably "have forgotten" also everything else needed for that procedure, lol ...
P.S. Sorry, for my inaccuracy with the Google comment, so, the regular security/safety case procedures are reasonably processable, but the forgotten password reset/renew procedure is the practically close to impossible one ... maybe 1-2 out of 10 have got handled successfully, because when people forget the password they probably "have forgotten" also everything else needed for that procedure, lol ...
Featured Post
We value your feedback.
Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
In the market for a new backup solution for Windows Server 2016? Follow these guidelines to get the most bang for your buck.
- Acronis
- Windows Server 2016
- Windows 10
- Windows
- Azure
- *Microsoft, *Backup Software
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
- Windows 10
- Microsoft Legacy OS
- Windows Vista
- Windows 8
- Windows XP
- Windows OS, Windows 7, *Windows Updates, *windows update
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Suggested Courses
Earn Certification
HTML5 Specialist - Certification
Free withPremium
Course of the Month7 days, 11 hours left to enroll
Earn Certification
MCSA Windows 10 - 70-697
$99.00$89.10
632 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.