Solved

Windows 7 USB Drivers

Posted on 2016-10-08
4
24 Views
Last Modified: 2016-10-13
I am trying to upgrade hardware for a Windows 7 user from a Lenovo E540 with a bad motherboard to a factory refurbished E550.  The HDD from the bad E540 is still functional.  I installed the old HDD into the new laptop, hoping that thedrivers were similar enough between the 2 models.  The system boots ok but the USB ports are not working.  I examined the device drivers and the USB controller drivers had errors.  Using the Lenovo ThinkVantage tool, I updated all the system drivers and BIOS.  The drivers all appear list as working ok now, but the USB ports still do not work.  I noticed that under the USB controllers section of the device manager there are fewer drivers listed than on the new HDD.  Any thoughts on how to get all of the appropriate drivers loaded on the old HDD.

Thanks,
Scott
0
Comment
Question by:HeilandS
  • 2
  • 2
4 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 41835092
There are no USB drivers on most any machine and not on Lenovo.

You have update BIOS - Good.  Go to Lenovo.com, Support and select your model. When it comes up, find the Chipset Driver and update that manually. That may bring the USB drivers back.

Find, download and install Lenovo Solution Center. Run it and check your hardware. There could be a hardware issue.
0
 

Accepted Solution

by:
HeilandS earned 0 total points
ID: 41835238
Cannot find the Chipset Driver.  
Did find a utility named Driver Talent at http://www.drivethelife.com/ that successfully re-installed the necessary drivers.
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 41835243
Glad that worked. Most (more than half) of "driver" sites are malware infested sites. You were indeed lucky
0
 

Author Closing Comment

by:HeilandS
ID: 41841663
I was able to find a utility to resolve the problem.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

792 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question