troubleshooting Question

Iphone 6s - Cut and paste folders from phone to PC - Now texting doesn't work correctly

Avatar of snowbdr
snowbdr asked on
iPhoneiOS
5 Comments1 Solution167 ViewsLast Modified:
My friend could not get photos to be transferred and removed from her phone.  So we connected it to her PC and then Cut and Pasted all of the folders onto a folder in her PC.  Now, she cannot search or start a new text with the "new message" box in the top right for texting.  She must go to her contacts and click there.  The names also do not appear next to the phone numbers within the contacts.

I thought the folders visible on a PC only contained photos and videos.  What folder contains the relevant files that are affecting contacts and texting?
ASKER CERTIFIED SOLUTION
akahan

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