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Client is not authenticated to VMware Inventory Service.

Geronimo Finch
on
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Last Modified: 2016-10-16
Hey guys.

On 5.5. Encountering the following when connecting to the Web Client. All users affected.

Have tried restarting the IS service, re-registering vC with the IS and resetting the IS DB. Still no change.

I did note a lot of the following in the logs:

Authenticate-Challenge Token header missing

Could be related to a certs issue? Any ideas?

Thanks!
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Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
Is this a new installation?

If you logon with old legacy vSphere Client?

Does it work?

Author

Commented:
Hey Andrew. Installed over a year ago as an upgrade.
Works fine with the Desktop Client but all users affected with the Web Client.
Thanks, as always, for any pointers.
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This one is on us!
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What changes have been made in the environment recently? Also is the the vcenter appliance or Windows based
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
Probably another broken Windows vCenter Server!

Windoze Updates!

Author

Commented:
It was Windows alright!

Just reinstalled the Web Client.

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