Avatar of Geronimo Finch
Geronimo Finch

asked on 

Client is not authenticated to VMware Inventory Service.

Hey guys.

On 5.5. Encountering the following when connecting to the Web Client. All users affected.

Have tried restarting the IS service, re-registering vC with the IS and resetting the IS DB. Still no change.

I did note a lot of the following in the logs:

Authenticate-Challenge Token header missing

Could be related to a certs issue? Any ideas?

Thanks!
VMwareVirtualization

Avatar of undefined
Last Comment
Geronimo Finch
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Flag of United Kingdom of Great Britain and Northern Ireland image

Is this a new installation?

If you logon with old legacy vSphere Client?

Does it work?
Avatar of Geronimo Finch
Geronimo Finch

ASKER

Hey Andrew. Installed over a year ago as an upgrade.
Works fine with the Desktop Client but all users affected with the Web Client.
Thanks, as always, for any pointers.
ASKER CERTIFIED SOLUTION
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Flag of United Kingdom of Great Britain and Northern Ireland image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of compdigit44
compdigit44

What changes have been made in the environment recently? Also is the the vcenter appliance or Windows based
Probably another broken Windows vCenter Server!

Windoze Updates!
Avatar of Geronimo Finch
Geronimo Finch

ASKER

It was Windows alright!

Just reinstalled the Web Client.
VMware
VMware

VMware, a software company founded in 1998, was one of the first commercially successful companies to offer x86 virtualization. The storage company EMC purchased VMware in 1994. Dell Technologies acquired EMC in 2016. VMware’s parent company is now Dell Technologies. VMware has many software products that run on desktops, Microsoft Windows, Linux, and macOS, which allows the virtualizing of the x86 architecture. Its enterprise software hypervisor for servers, VMware vSphere Hypervisor (ESXi), is a bare-metal hypervisor that runs directly on the server hardware and does not require an additional underlying operating system.

39K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo