Link to home
Start Free TrialLog in
Avatar of jana
janaFlag for United States of America

asked on

Help in problem installing Windows 10 on a Windows 8.1 Pro Media Center system

We have a computer which was Windows 10 pro that it's hard disk failed (we are still working recovering its data).  In order to make use of this device, we purchased an exact hard drive and proceeded to install its original Windows OS; which is Windows 8 Media center.  We then installed Windows 8 Pro on the computer (an upgrade key purchased at the time) and subsequently, installed the Windows 8.1 Pro upgrade.  

At this point we have revitalize the computer to have the exact OS prior installing Windows 10 a bit over year ago:

OS Name:                           Microsoft Windows 8.1 Pro with Media Center
OS Version:                        6.3.9600 N/A Build 9600
OS Manufacturer:             Microsoft Corporation
OS Configuration:             Standalone Workstation
OS Build Type:                    Multiprocessor Free
Registered Organization:  Toshiba
System Manufacturer:       TOSHIBA
System Model:                   Satellite S855
System Type:                     x64-based PC

Please advice on the correct and optimal steps to upgrade our  Windows 8.1 Pro with Media Center to Windows 10 Pro.

Note:
We are not sure, but have been told that w10 will not install to a w8 Media Center, but we are sure.
Also we have downloaded ans ran the Windows 10 Media Creation Tool.
In the Tool, we chose upgrade" when prompt and was displayed with the following message:

User generated image
We proceeded to install from a boot Windows 10 ISO USB, and got this message:

User generated image
Hope we have provided enough info for EE to assist in this problem.

Thank you in advance.
ASKER CERTIFIED SOLUTION
Avatar of cwstad2
cwstad2
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Check the original os language. Same ytye Iso?
Avatar of jana

ASKER

cwstad2,

Browsed the link will read up on it so when we get to the computer today go ahead with it.

McKnife,

Don't understand by "ytye"...??
The original OS language installed was Windows 8 Pro as per cd product key.
(Hope answered your comment)
We have a computer which was Windows 10 pro that it's hard disk failed (we are still working recovering its data).  In order to make use of this device, we purchased an exact hard drive and proceeded to install its original Windows OS; which is Windows 8 Media center no need simply install windows 10 pro.  When you get the product key prompt.. skip/ignore it you will see this 2 x
Actually you didn't need to do any of those installs [Windows 8 Media Center; the upgrade to 8 Pro; or the upgrade to 8.1 Pro].    Since Windows 10 Pro was already on that PC, Microsoft's activation center already "knows" about that unit.

What you could have done -- and what I'd do now -- is simply do a clean install of Windows 10.

Boot from a DVD or USB Flash drive with Windows 10 install media;  and choose "Custom" install  (Ignore the warning that you noted in your question).    Delete all of the current partitions on the drive; and then simply install Windows 10 Pro.   When asked for a key, click on "I don't have a key" -- you won't need one, as it will automatically activate when installation is done without requiring a key.
My question was about the language of the original OS and whether it matched the language of your downloaded ISOs. "The original OS language installed was Windows 8 Pro" does not answer that.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial