Solved

Windows 10 - No password box at boot

Posted on 2016-10-09
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Last Modified: 2016-10-14
This is a Windows 10 Pro 32 system.
I set it to go into Safe Mode and that worked OK.
Now, when I reboot, the normal boot screen shows up.
By "normal" I mean that first a background picture with the date and time superimposed shows up.
I'm used to that and normally press "up arrow" (perhaps any key) and the login prompt appears.
NOT SO NOW!
The screen changes (the date and time go away) but there's no login name or password or *anything* just the nice picture.
In the lower right-hand corner there are two icons.  One is the network icon and one is the Accessibility Features icon.  There is no "power" icon.  So, using restart with shift key isn't available.

What I've read is that one wants to get back into Safe mode in order to change the boot mode back to normal.
But how??
I have booted to a Windows 10 DVD and find nothing that does anything useful.
For example, "shutdown" isn't recognized from the command prompt - so no "shutdown /r /o"
The system was unable to go back to a Restore Point.
etc.
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Question by:Fred Marshall
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3 Comments
 
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Expert Comment

by:John Hurst
ID: 41836017
Can you do Ctrl-Alt-Del to get to a restart menu?  It there is some way to restart, that slows down Windows 10 and then you can press F8 (repeatedly) to get into Safe Mode.

Also shut down fully, start up and try F8 that way.

I have run Safe Mode from MSCONFIG on several occasions and it does not impact the ability to start normally.
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Fred Marshall earned 0 total points
ID: 41836053
I have run Safe Mode from MSCONFIG on several occasions and it does not impact the ability to start normally.
What can one conclude from this observation when it no longer holds as in this case?  I could have said the same thing.  And now life presents a new situation.  That it wasn't expected is .... well, life. I guess we've all been lucky.

Thanks for the suggestions!
CTL+ALT+DEL didn't do anything.
F8 didn't do anything.

Fortunately, I found a solution quickly:
1) Boot with a Windows 10 DVD and get to the command prompt.
2) Run these commands to change the program under the Accessiblity icon:
c:   [or whatever drive letter is for the OS installation]
cd windows\system32
move utilman.exe utilman.exe.bak
copy cmd.exe utilman.exe
3) Reboot with
wpeutil reboot
4) Click on the Acessiblity icon in the lower right-hand corner to open the Windows command line
5) Remove the user passwords with
net user [username] ""
6) Open System Configuration
msconfig
Set the boot mode to Normal
6) Reboot with
wpeutil reboot

In this case, the system rebooted into the last user without waiting for a password.

One learns something new every day!  In this case in response to a new problem.
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Author Closing Comment

by:Fred Marshall
ID: 41843346
I found a solution in the interim.  I could have closed the question but in this case felt that the result was worth capturing.
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