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Cannot edit contacts within distribution list in a public folder

Posted on 2016-10-10
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Last Modified: 2016-10-18
Hello all,

I have four users that have access to an Exchange 2010 public folder consisting of four distribution lists of various contacts for shipping companies - yet they are unable to edit the contacts within those distribution lists.  The originator of the distribution lists was made the folder owner (Windows 7 Pro running Outlook 2007 Pro Plus), two users were made Editors (both Windows 10 Pro running Outlook 2010), and the last was made a Reviewer (Windows 7 Pro/Outook 2007 Pro Plus).  The Editor users have both tried opening contacts within the distribution lists, in order to make changes (mainly adding notes).  However, they are unable to do so.  This past Thursday, I gave Owner right to both of  the Editors, but they are still unable to make any changes to any contact within any of the distribution lists.  These contacts are not listed separately within the public folder, they are only contained within the distribution lists.

The distribution lists were copied directly from the Contacts folder of the Outlook 2007 user that created the lists (the original owner of the new public folder), but the underlying contact entries in that folder were not copied along with them.  My question is how can I give the users who want to change these contacts within the distribution lists the authority and ability to do so?  Also, would copying the individual contacts into the public folder be necessary, and therefore have the public folder users edit those entries directly rather than via the distribution lists?

Thanks in advance,
Michael
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Question by:Michael Bentfeld
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Michael Bentfeld earned 0 total points
ID: 41848932
I solved the problem myself by importing the individual contact entries from the original user, which was actually one of the users with a Windows 10 machine.  So far, everything seems to be working.
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