Solved

WINDOWS 10 INDEXING

Posted on 2016-10-10
6
27 Views
Last Modified: 2016-10-29
upgraded from windows 7 to windows 10 -all works
tried to upgrade for Windows 10 anniversary edition- did not work
still using Windows 10
installed office 365-
all works except indexing which is stuck on 70,014 items to index and has been for 3 days.
Microsoft says go to HP as the problem is with their configuration of the mother board.
I also had this problem when I upgraded to Windows 10 which MS fixed.
0
Comment
Question by:mikovitz
  • 3
  • 2
6 Comments
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points (awarded by participants)
ID: 41837138
Indexing works fine in a properly running Windows 10 machine.

There is now a couple of rollups past the Anniversary edition as well.

Check for BIOS, Chipset and Video drivers from HP and install these.  Then try a Repair Install.

Go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10

Click on Upgrade to Windows 10 (even if Windows 10 is running), click on the Download button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
0
 

Author Comment

by:mikovitz
ID: 41837522
how do you check the bios, chipset and video drivers? where and what is Media creation link?
are the steps:
1. Check Bios, chipset and video drivers
2. down load whatever corrects or updates them
3. go to media creation and do what?
4. run the windows 10 upgrade from the link you provided?

thanks I think what you are suggesting makes sense if I only knew how to do steps 1 and 3??
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 41837523
1. Go to the HP Support site, put your model / serial number in and you should find the main drivers there.

3. Media Creation Link is posted above in my post.

I am suggesting updating drivers and reinstalling Windows 10 (using the Keep Everything option) to rebuild your system and correct the deficiencies
0
 

Author Comment

by:mikovitz
ID: 41837570
what would be the main drivers? there are many items for an HP Probook 4540s
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 41837573
The 3 I listed above. BIOS, Chipset and Video. Updating these gives a good chance for the Anniversary Update to install properly.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now