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why does Quickbooks pro 2015 require admin account to file tax's electronically

Posted on 2016-10-10
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Last Modified: 2016-10-13
We are getting a message that we cannot file State/Federal taxes from an user account that has total access.  It says that we have to be signed in as the administrator  or an external account.

Is that correct or is there some permission I can give the person to allow them to file the taxes from their account
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Question by:c7c4c7
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John Hurst earned 2000 total points
ID: 41837176
Some function in QuickBooks require the QB admin to perform.

Go to Company, Set up Users and check the user's permissions. If you cannot permit State Taxes, then an admin will have to do it. Also try using Single User Mode.

Where I am we have Sales Tax and a user can file Sales Tax but they have to be in Single User Mode.
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Author Comment

by:c7c4c7
ID: 41838973
The company file was in single user mode, didn't want to give administrator access so I created an external company account and had them use that
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Expert Comment

by:John Hurst
ID: 41839190
You must use Single User Mode for taxes. It has always been this way.
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Author Closing Comment

by:c7c4c7
ID: 41842260
Thanks for the help
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LVL 98

Expert Comment

by:John Hurst
ID: 41842268
You are very welcome and I was happy to help.
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