Solved

why does Quickbooks pro 2015 require admin account to file tax's electronically

Posted on 2016-10-10
5
105 Views
Last Modified: 2016-10-13
We are getting a message that we cannot file State/Federal taxes from an user account that has total access.  It says that we have to be signed in as the administrator  or an external account.

Is that correct or is there some permission I can give the person to allow them to file the taxes from their account
0
Comment
Question by:c7c4c7
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41837176
Some function in QuickBooks require the QB admin to perform.

Go to Company, Set up Users and check the user's permissions. If you cannot permit State Taxes, then an admin will have to do it. Also try using Single User Mode.

Where I am we have Sales Tax and a user can file Sales Tax but they have to be in Single User Mode.
1
 

Author Comment

by:c7c4c7
ID: 41838973
The company file was in single user mode, didn't want to give administrator access so I created an external company account and had them use that
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41839190
You must use Single User Mode for taxes. It has always been this way.
0
 

Author Closing Comment

by:c7c4c7
ID: 41842260
Thanks for the help
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41842268
You are very welcome and I was happy to help.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Getting data out of MAS90 doesn’t have to be tedious or time consuming.  With any version of Excel using the included Microsoft Query function, you can access just about any data set or combination of data sets stored in your MAS90 MAS200 Software. …
Hi, I've just fixed a problem with Sage 50 Accounts 2011 crashing when creating a new Company.  I've wasted several hours on it so I thought I'd share the solution with others.  Remarkably, the same laptop had what appears to be exactly the same …
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question