why does Quickbooks pro 2015 require admin account to file tax's electronically

c7c4c7
c7c4c7 used Ask the Experts™
on
We are getting a message that we cannot file State/Federal taxes from an user account that has total access.  It says that we have to be signed in as the administrator  or an external account.

Is that correct or is there some permission I can give the person to allow them to file the taxes from their account
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Some function in QuickBooks require the QB admin to perform.

Go to Company, Set up Users and check the user's permissions. If you cannot permit State Taxes, then an admin will have to do it. Also try using Single User Mode.

Where I am we have Sales Tax and a user can file Sales Tax but they have to be in Single User Mode.

Author

Commented:
The company file was in single user mode, didn't want to give administrator access so I created an external company account and had them use that
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You must use Single User Mode for taxes. It has always been this way.

Author

Commented:
Thanks for the help
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome and I was happy to help.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial