I had a user get hit with this on a home computer & had a couple of questions.
They are considering paying the ransom, but want to know how much. The only other time I dealt with one of these, I had access to a verizon usb modem to DL that tor browser & go through the process. Since I no longer have that wireless device, how 'safe' is it to access that site? I had thought of plugging this computer directly into my comcast modem, to keep it isolated from any of my home computers & gp on from there. I've also been reading up on possible recovery options, like EaseUS, Recuva, R-Studio or Shadow Explorer. Anyone have any experience or luck with any of these? And last question, is there an AV software that will stop these?
Any advice appreciated!