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Whatapp deleting from pc and phone

Posted on 2016-10-10
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Last Modified: 2016-10-29
If you have whatsapp on your work desktop which you never use and you only use whatapp on your phone and you delete all your messages before you leave a company on your work phone will these then delete on whatapp Web..... I made sure all messages were cleared from my phone but then forgot we have whatsapp on the desktop which I never used it never opened whatsapp on my pc it was just there if I wanted to.... please answer
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Question by:Jessica Woodward
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10 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 41837595
Can you close your account and delete the application on the desktop? That should do it.
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LVL 16

Expert Comment

by:Kyle Santos
ID: 41837608
WhatsApp's storage information should be cloud based, so if you login to your WhatsApp account and delete the information from your iPhone it shouldn't be accessible anymore from the Desktop.  https://www.whatsapp.com/faq/en/bb10/28020008

For example, if I have photos on my iPhone and I use iCloud, then I can delete photos from my iPhone and the iCloud.com area will  update...and vice versa.  But to make sure my photos are permanently deleted I would go to the Trash can and permanently delete them.
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Author Comment

by:Jessica Woodward
ID: 41837612
I can't check as I am on annual leave from the company all I know is whatapp was set up on the desktop which I never opened to use i just used my iPhone and deleted all chat so just wanted to make sure when whatapp is opened on the pc again these messages that I deleted off my iPhone won't show on whatapp Web desktop pc
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LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points (awarded by participants)
ID: 41837615
Deleting from the phone will delete from the cloud, but I also suggest (when you can, or get a trusted friend) that you also delete from the desktop.
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LVL 16

Expert Comment

by:Kyle Santos
ID: 41837618
Permanently deleting the chats on your iPhone should do the same for your Desktop, UNLESS you had the Desktop setup to retain chats separately from your iPhone.  (I'm not even sure if that's possible to have them separated.)

In most cases with the cloud storage, if you have all devices 'synced,' for lack of a better word, deleting content from one device should do the same for all devices.

Feel free to ask them as well.
https://www.whatsapp.com/contact/
support@whatsapp.com
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LVL 16

Accepted Solution

by:
Kyle Santos earned 250 total points (awarded by participants)
ID: 41837631
but then forgot we have whatsapp on the desktop which I never used it [desktop]
I looked on my iPhone.  

IMG_4036.PNG
If you never setup iCloud to backup your chats, then any chats from iPhone would not be on your Desktop.  And vice versa.

However, If you used WhatsApp on your Desktop, and did not have iCloud setup, then those messages will still be on your Desktop.  As John stated, have someone you trust to delete those ones if you're concerned about them being on there.

Last, if you did set up iCloud for your iPhone and Desktop, then the chats can be deleted from your iPhone and they should be removed from your Desktop; you should be good.
0
 

Author Comment

by:Jessica Woodward
ID: 41837643
Thanks for your help. I know for a fact that I never opened whatapp on the pc. However I know what app was obviously  synced to my phone and desktop. I don't know about I cloud as  I can't check now. But I'm sure they must have been deleted as the phone was synced to the pc. I hope so....
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Author Comment

by:Jessica Woodward
ID: 41837648
All messages were deketed from my phone and I'm sure the desktop is a mirror of the phone so I'm hoping they won't be there. Also as I never opened this app.  Thanks again
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LVL 16

Expert Comment

by:Kyle Santos
ID: 41837650
You're welcome!  I'm glad we were able to assist.

Have a good week.
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