Solved

Win10 boot issue - message "Restoring your previous version of Windows"

Posted on 2016-10-11
8
86 Views
Last Modified: 2016-10-30
Hi,

     I have a workstation that is running Windows 10 and on an intermittent (but too regular) basis it give the message "Restoring your previous version of Windows" while booting.  It then takes an a long time to boot before it finally comes up.  What's the best way to resolve this?  The system will remain on Win10.

Thanks
0
Comment
Question by:kboller
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 55

Assisted Solution

by:McKnife
McKnife earned 167 total points (awarded by participants)
ID: 41838295
This indicates, that windows tried to upgrade (not update) itself to the next major Windows 10 version - and failed. It reverses the changes and retries a few days later. And retries...and retries.

For an inplace upgrade, you should have at least 30 GBs of free space on the c: drive. If that is the case, please download the win10 ISO and try the inplace upgrade manually: https://www.microsoft.com/software-download/windows10
0
 

Author Comment

by:kboller
ID: 41838305
Thanks, I'll try that and let you know if it corrects the issue.
0
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 166 total points (awarded by participants)
ID: 41838313
That Is what I would do as well. Run the upgrade in place (no need to create an ISO disc) and be sure to select the option to keep everything.  I have done this several times.
0
Comparison of Amazon Drive, Google Drive, OneDrive

What is Best for Backup: Amazon Drive, Google Drive or MS OneDrive? In this free whitepaper we look at their performance, pricing, and platform availability to help you decide which cloud drive is right for your situation. Download and read the results of our testing for free!

 
LVL 4

Expert Comment

by:Uttam Kumar
ID: 41838624
You can repair and see if it helps else in-place upgrade should do the job.
0
 
LVL 70

Accepted Solution

by:
garycase earned 167 total points (awarded by participants)
ID: 41839140
Just to be clear on what you need to do ...

(1)  Go to the link provided in the first post.   Click on the 2nd download [ "Download Tool Now" ] and download the media creation tool.

(2)  Run the Media Creation Tool and  create an ISO "for another PC" (you're not really doing that, but you want the ISO)

(3)  When the ISO file is complete, go to File Explorer and right-click on the ISO -- and select Mount.   This will "mount" the ISO in a virtual DVD drive.

(4)  Run Setup on that virtual drive.    When you get the first prompt, check the box to NOT do updates with the install (this often causes issues).    Then just let the setup program "install" W10 ... keeping all your programs and data.    This will install the newest version [Build 2607 ... known as the "Anniversary Update"].
0
 
LVL 70

Expert Comment

by:garycase
ID: 41839144
... FYI, what's been happening is it's been trying to update to Build 2607, but failing -- and so when it "reverts to your previous OS"   it's simply going back to the previous version of W10.     I've seen quite a few systems that have issues when they try to do this upgrade through Windows Update => but if you do it as I just outlined it will (at least in every case I've seen) always work.
0
 
LVL 55

Expert Comment

by:McKnife
ID: 41859844
I wonder why this point system is heading for. If I had just added something like "I'd do the same", I would not assign myself the same number of points. Well, I am against a point system altogether.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Optimized for private cloud infrastructures and datacenters, Nano Server is minimalistic, yet super-efficient, OS for services such as Hyper-V and Hyper-V cluster. Learn how you can easily deploy Nano Server and unlock its power!
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question