?
Solved

RDS Re-Directing LaserJet Not Working?

Posted on 2016-10-11
6
Medium Priority
?
211 Views
Last Modified: 2016-10-13
All:

I am having a lot of trouble redirecting a printer while remoted in to a Server 2012 R2 RDS server.    The printer is an HP Color LaserJet M277DW.  I have the exact driver installed on the server as is installed on the local machine. I can verify this by looking at the printer settings while remoted into the server.  I have also gone back and forth with the GPO settings to disable\enable the "Remote Desktop Easy Print" driver/feature.  Still , no change.  When we send a print job to this printer while on the remote, the job appears to process correctly, and no error is given indicating that the print job did not complete, however, never will the print job be printed on the printer?

I'm hoping there is something simple I have overlooked, and this could be corrected?
0
Comment
Question by:ITGUY-17
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 17

Accepted Solution

by:
Spike99 earned 2000 total points
ID: 41838921
According to HP, they support the use of the HP Color LaserJet Pro MFP M277  on Citrix and RDS servers using the Universal Print Driver.

See page 7 of this document:
http://www.hp.com/go/citrix
0
 

Author Closing Comment

by:ITGUY-17
ID: 41839009
This is what I had to do to correct the issue. I was using the PCL 6 driver. Once I moved the printer to use the Universal PCL 5 driver, the jobs were finally printing!
0
 
LVL 17

Expert Comment

by:Spike99
ID: 41839023
Glad that helped!
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 16

Expert Comment

by:DansDadUK
ID: 41840053
Note that after version 6.1.0 of the UPD (i.e. current Windows 10 versions) HP no longer supply a PCL5 variant.
0
 
LVL 17

Expert Comment

by:Spike99
ID: 41840829
Really?? Some older LaserJets are only compatible with PCL 5. so that will be a problem.
For example, the HP LaserJet P2035 only has a host-based driver, but  is compatible with PCL 5, so you can use the UPD PCL 5 driver for it as alternative when using it as a redirected printer.
0
 
LVL 16

Expert Comment

by:DansDadUK
ID: 41841690
According to the HP support document HP Printers - Driver and software support for Windows 10, the only drivers available for the LaserJet P2035 in Windows 10 are the 'in-OS' drivers.

On my Windows 10 Pro 64-bit system, the OS provides four drivers:

Add printer - LJ P2035 drivers

I think that the LJ P2035 printer was first introduced at least 8 years ago.
Although I don't have one of the printers, I've briefly looked at the output from those drivers:

The P2035 and P2035n drivers generate  print jobs which appears to use a language referred to as JZJZ
The P2035 Class and P2035n Class drivers generate  print jobs which use a language referred to as ZJS

Both of these languages appear to be raster-based; neither of the languages appear to have any publicly-available documentation.
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question