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outlook 2007

Posted on 2016-10-11
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Last Modified: 2016-11-03
user needs to restart PC to populate inbox .  He also gets a notice about a change in time standard.  I have tried everything including reinstalling office 2007 and redoing his profile, ran scan ost  and acan pst  not help
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Question by:adimar54
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14 Comments
 
LVL 31

Accepted Solution

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Scott C earned 500 total points (awarded by participants)
ID: 41838725
Have the user log onto another computer and see if the issue follows him.

If the issues doesn't follow the user, backup the user's profile data, delete his Windows profile, recreate and then re-create the Outlook profile.

If that doesn't work run sfc /scannow to have the System File Checker repair missing or corrupted files.  https://support.microsoft.com/en-us/kb/929833

If that doesn't work, you may have to wipe and reinstall the workstation.
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Author Comment

by:adimar54
ID: 41838731
OK thanks I will let you know
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LVL 31

Expert Comment

by:Scott C
ID: 41838737
Or you may want to run the sfc /scannow first.
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Author Comment

by:adimar54
ID: 41838759
got it thanks the user is busy so it may be awhile
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LVL 16

Expert Comment

by:Todd Nelson
ID: 41838792
Maybe it's time to upgrade that user's version of Office?

FYI... You have less than a year but come 10 October 2017, Office 2007 will no longer be supported.  Start planning now.
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Author Comment

by:adimar54
ID: 41838833
Talk to My CFO :)
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LVL 31

Expert Comment

by:Scott C
ID: 41838914
How did we know that was coming ?  ;-)
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Author Comment

by:adimar54
ID: 41838917
I wish that was the only update I needed
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LVL 31

Expert Comment

by:Scott C
ID: 41838918
Or consider Office 365.  It's something like $10 per month per user.

And you will always be running the latest version.  Not really part of this topic, but food for thought.
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Author Comment

by:adimar54
ID: 41838941
we are looking at however i have to convince management that its secure.  they worry about 1 drive I told them it wont be a problem
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LVL 16

Expert Comment

by:Todd Nelson
ID: 41838988
Don't kill yourself.  It's not your responsibility to convince them.  That is Microsoft's job.

If your management is concerned about security, etc. Microsoft is most likely the world's most regulated company.  And I can almost guarantee they are more secure and careful with data than any single employee you could hire.  Any company that can figuratively and publically "flip the bird" to the NSA is alright in my book.

Have them read through the Office 365 Trust Center docs ... https://www.microsoft.com/en-us/TrustCenter/CloudServices/Office-365 ... with regard to your specific industry (and others).  I don't think there are too many security, privacy, compliance, and transperancy regulations and certifications that Microsoft does not adhere to.
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Author Comment

by:adimar54
ID: 41842381
Update user logged into different PC and did not have any issues.  I think I am just going to wipe his pc
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LVL 31

Expert Comment

by:Scott C
ID: 41868065
OP had user log into another machine and issue did not follow.  Indicating issue was with original PC.
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Author Comment

by:adimar54
ID: 41872402
Sorry it took so long to get back Had user log on to different pc everything ok .  Reimage original worked fine thasnk you.
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