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outlook 2007

user needs to restart PC to populate inbox .  He also gets a notice about a change in time standard.  I have tried everything including reinstalling office 2007 and redoing his profile, ran scan ost  and acan pst  not help
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adimar54
Asked:
adimar54
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1 Solution
 
Scott CSenior Systems EnginerCommented:
Have the user log onto another computer and see if the issue follows him.

If the issues doesn't follow the user, backup the user's profile data, delete his Windows profile, recreate and then re-create the Outlook profile.

If that doesn't work run sfc /scannow to have the System File Checker repair missing or corrupted files.  https://support.microsoft.com/en-us/kb/929833

If that doesn't work, you may have to wipe and reinstall the workstation.
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adimar54Author Commented:
OK thanks I will let you know
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Scott CSenior Systems EnginerCommented:
Or you may want to run the sfc /scannow first.
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adimar54Author Commented:
got it thanks the user is busy so it may be awhile
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Todd NelsonSystems EngineerCommented:
Maybe it's time to upgrade that user's version of Office?

FYI... You have less than a year but come 10 October 2017, Office 2007 will no longer be supported.  Start planning now.
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adimar54Author Commented:
Talk to My CFO :)
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Scott CSenior Systems EnginerCommented:
How did we know that was coming ?  ;-)
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adimar54Author Commented:
I wish that was the only update I needed
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Scott CSenior Systems EnginerCommented:
Or consider Office 365.  It's something like $10 per month per user.

And you will always be running the latest version.  Not really part of this topic, but food for thought.
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adimar54Author Commented:
we are looking at however i have to convince management that its secure.  they worry about 1 drive I told them it wont be a problem
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Todd NelsonSystems EngineerCommented:
Don't kill yourself.  It's not your responsibility to convince them.  That is Microsoft's job.

If your management is concerned about security, etc. Microsoft is most likely the world's most regulated company.  And I can almost guarantee they are more secure and careful with data than any single employee you could hire.  Any company that can figuratively and publically "flip the bird" to the NSA is alright in my book.

Have them read through the Office 365 Trust Center docs ... https://www.microsoft.com/en-us/TrustCenter/CloudServices/Office-365 ... with regard to your specific industry (and others).  I don't think there are too many security, privacy, compliance, and transperancy regulations and certifications that Microsoft does not adhere to.
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adimar54Author Commented:
Update user logged into different PC and did not have any issues.  I think I am just going to wipe his pc
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Scott CSenior Systems EnginerCommented:
OP had user log into another machine and issue did not follow.  Indicating issue was with original PC.
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adimar54Author Commented:
Sorry it took so long to get back Had user log on to different pc everything ok .  Reimage original worked fine thasnk you.
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