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Office 2010 repair wrong version

Posted on 2016-10-11
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Last Modified: 2016-10-12
When I attempt to repair my Office 2010 it starts to install/repair Office 2010 Professional. I have Home Office & Small Business installed and licensed. I'm guessing that it the past Professional was installed.

How do I go about removing registry or data files from that version of Office 2010 Professional?

This is an attempt to repair OneNote 2010. In particular the printer associated with it is not installed. The first recomendation is to run the repair from within the control panel. This problem doesn't help because it want's me to register a new license wich I clearly don't have. Good thing was that it didn't make any permanent changes.
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Question by:Angel Romero
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Accepted Solution

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gilnov earned 2000 total points
ID: 41838961
There are a number of tricks you can use to manually straighten out tangled Office installations. Here is a good KB from Microsoft that outlines several of them in detail:

https://support.office.com/en-us/article/Uninstall-or-remove-Office-2010-90635a1d-aec8-4653-b358-67e1b766fc4d?ui=en-US&rs=en-US&ad=US
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Author Comment

by:Angel Romero
ID: 41838975
I will check it out and report back the findings.

Thanks for the advise "gilnov"!
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Author Comment

by:Angel Romero
ID: 41840745
Took for ever but here is the end Result to fix this multiple versions of Office:

There is a problem having TWO different versions with architecture as well... I used "ProduKey" from Nirsoft to identify exactly what was installed. Go figure I had the following installed on my system...

System in USE:
Windows 10 x64 Home (for technical reference on what I was working on)

Office Suites:
Office 2010 x64 Professional Plus | Office 2010 x86 Home & Small Business (current) | Office 2007 Professional Visio

Go figure I had all those installed.... not really but files left over all over the HDD and registry made it seem like they were. "Gilnov" thanks for the article it would of taken me weeks to find that article. Although part of the problem was cleaning up the registry... Well needless to say pressed for time I rushed and started making changes without backin up my "Registry"!!! Well I dodged the bullet because I'm up and after all the editing running! :-D I will add though that I ended up using a thrid-party app to clean it up fast after 3+ hrs manual registry edit.... That "find" option was making me dizzy and I blame my coffee for not kicking in sooner. Anyways, I used ACELOGIX  Registry Finder to get it all done in less than 5 min. I sure kicked myself for not being more bright.

"Gilnov" thanks again I was able to clean up everything before installing a fresh copy of Office. I used ProduKey again and now it only shows my OS and my Office 2010 edition.

To the latter I was able to figure out that OneNote 2010 needs XPS services to function with the printer. So after I got it all fixed I still repaired and didn't get the printer from OneNote. I had to enable the XPS services in my OS... I usually remove it to minimize confusion when it comes to printing.... which now it brings me to having one physical printer and 4 different virtual printers on my OS.

Developer figured this out...
https://blogs.msdn.microsoft.com/johnguin/2010/10/07/the-xps-printer-is-needed-by-the-send-to-onenote-printer/


Final thought I added the software I used to streamline the process at the end of this post.


http://www.nirsoft.net/utils/product_cd_key_viewer.html
http://www.acelogix.com/regfinder.html
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Author Closing Comment

by:Angel Romero
ID: 41840747
If multiple versions of Office are Installed this will get rid of them. "Untangle the Office Suites"
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LVL 7

Expert Comment

by:gilnov
ID: 41841000
Nice work, Angel!
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