Windows Server 2012 R2 (TS) spontaneous closes Explorer Windows
Dear Experts,
I have a really vague issue regarding a User profile on a Terminal Server (Windows Server 2012 R2) fully patched.
1 user complains that on a regular basis his Windows Explorer windows are closed spontanously.
This user is working with 10 other coworkers and is the only one having this problem.
I am using redirected folders to a File Server for, contacts, Desktop, Documents, Downloads, Favorites, Links, Saved Games, Searches.
The rest is created on the TS itself.
The first thing i did was patched the entire server. and removed his profile on the Terminal server using the advanced system settings > Users Profiles. and let the user relogon.
Still the exact same problem.
I dont know where to start.
Any suggestions?
I have a really vague issue regarding a User profile on a Terminal Server (Windows Server 2012 R2) fully patched.
1 user complains that on a regular basis his Windows Explorer windows are closed spontanously.
This user is working with 10 other coworkers and is the only one having this problem.
I am using redirected folders to a File Server for, contacts, Desktop, Documents, Downloads, Favorites, Links, Saved Games, Searches.
The rest is created on the TS itself.
The first thing i did was patched the entire server. and removed his profile on the Terminal server using the advanced system settings > Users Profiles. and let the user relogon.
Still the exact same problem.
I dont know where to start.
Any suggestions?
Last Comment
ASKER
The customer has only 1 terminal server. is it possible that the explorer screens in the terminal session being closed because of an client issue?
that's what to check that try the same client on another machine...
or check the event viewer on both server n client definitely I'll get the info.
or check the event viewer on both server n client definitely I'll get the info.
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ASKER
Issue solved by edit the GPO drive mapping to update instead of replace.
Microsoft Server OS
The Microsoft Server topic includes all of the legacy versions of the operating system, including the Windows NT 3.1, NT 3.5, NT 4.0 and Windows 2000 and Windows Home Server versions.
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to make it sure the issue is not from the local machine of the user?