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Windows Server 2012 R2 (TS) spontaneous closes Explorer Windows

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Last Modified: 2016-11-26
Dear Experts,

I have a really vague issue regarding a User profile on a Terminal Server (Windows Server 2012 R2) fully patched.
1 user complains that on a regular basis his Windows Explorer windows are closed spontanously.
This user is working with 10 other coworkers and is the only one having this problem.

I am using redirected folders to a File Server for, contacts, Desktop, Documents, Downloads, Favorites, Links, Saved Games, Searches.

The rest is created on the TS itself.

The first thing i did was patched the entire server. and removed his profile on the Terminal server using the advanced system settings > Users Profiles. and let the user relogon.

Still the exact same problem.

I dont know where to start.

Any suggestions?
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