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Macbook MS Office installer missing
My kid's MacBook Pro Retina screen cracked so the insurer replaced a new unit
of MBP Retina for her : the local authorized Mac support used a native OSX tool
to clone everything over via the Thunderbolt ports of both the cracked & new MBP
Everything works on the new MBP except MS Office 2010 which can't launch at all :
this dealer that sells this MBP (thru the school-mandated programme) says we'll
need the MS Office 2010 installer to reinstall to fix it?
Somehow I can't recall if there's an installer CD given to us but I don't think so as
we never have an external CD/DVD reader to connect to this MBP. The MS Ofc
must have come preinstalled with the original broken MBP.
I guess there's sort of MS Ofc licence? What do I do from here?
of MBP Retina for her : the local authorized Mac support used a native OSX tool
to clone everything over via the Thunderbolt ports of both the cracked & new MBP
Everything works on the new MBP except MS Office 2010 which can't launch at all :
this dealer that sells this MBP (thru the school-mandated programme) says we'll
need the MS Office 2010 installer to reinstall to fix it?
Somehow I can't recall if there's an installer CD given to us but I don't think so as
we never have an external CD/DVD reader to connect to this MBP. The MS Ofc
must have come preinstalled with the original broken MBP.
I guess there's sort of MS Ofc licence? What do I do from here?
Apple HardwareMac OS XApple SoftwareMicrosoft Office
Last Comment
sunhux
ASKER
My teenage kid got nowhere bringing her new MacBook with this MS Ofc
issue to the school's tech support counter (where the dealer has a support
office based there permanently), thus I need to get help here
issue to the school's tech support counter (where the dealer has a support
office based there permanently), thus I need to get help here
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ASKER
> Office 2011
Right, it's Ofc 2011
In the loan set, could login to Admin but not this new set.
The insurer took away the 'broken screen' unit: I can always ask
the insurer to return it to me. Which file(s) or folder to copy over?
Right, it's Ofc 2011
In the loan set, could login to Admin but not this new set.
The insurer took away the 'broken screen' unit: I can always ask
the insurer to return it to me. Which file(s) or folder to copy over?
ASKER
Is there any way I can contact MS to get the licence key/serial# ?
I can't move the CPU board over as this new one has a faster clock speed CPU
with bigger flash storage
I can't move the CPU board over as this new one has a faster clock speed CPU
with bigger flash storage
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ASKER
/Library/Preferences/com.m
/Library/LaunchDaemons/com
/Library/PrivilegedHelperT
Above files were copied over by the Tech person. I guess it's detecting the system ID.
Lightning cable? The Tech used Thunderbolt cable
/Library/LaunchDaemons/com
/Library/PrivilegedHelperT
Above files were copied over by the Tech person. I guess it's detecting the system ID.
Lightning cable? The Tech used Thunderbolt cable
ASKER
Was told by the Tech that there should have a MS Ofc CD that's orange in color
that comes with my girl's MacBook 3.5 years ago
that comes with my girl's MacBook 3.5 years ago
The best thing you can do is to speak with the school and ask them how to proceed.