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sunhux

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Macbook MS Office installer missing

My kid's MacBook Pro Retina screen cracked so the insurer replaced a new unit
of MBP Retina for her : the local authorized Mac support used a native OSX tool
to clone everything over via the Thunderbolt ports of both the cracked & new MBP

Everything works on the new MBP except MS Office 2010 which can't launch at all :
this dealer that sells this MBP (thru the school-mandated programme) says we'll
need the MS Office 2010 installer to reinstall to fix it?

Somehow I can't recall if there's an installer CD given to us but I don't think so as
we never have an external CD/DVD reader to connect to this MBP.  The MS Ofc
must have come preinstalled with the original broken MBP.

I guess there's sort of MS Ofc licence?  What do I do from here?
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Tim Lapin
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I am not aware of any MS Office license that is just "out there" to be used, except perhaps for a school offered license for Office 365.

The best thing you can do is to speak with the school and ask them how to proceed.
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sunhux

ASKER

My teenage kid got nowhere bringing her new MacBook with this MS Ofc
issue to the school's tech support counter (where the dealer has a support
office based there permanently), thus I need to get help here
SOLUTION
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Tim Lapin
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> Office 2011
Right, it's Ofc 2011

In the loan set, could login to Admin but not this new set.

The insurer took away the 'broken screen' unit: I can always ask
the insurer to return it to me.  Which file(s) or  folder to copy over?
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Is there any way I can contact MS to get the licence key/serial# ?

I can't move the CPU board over as this new one has a faster clock speed CPU
with bigger flash storage
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/Library/Preferences/com.microsoft.office.licensing.plist
 /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
 /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Above files were copied over by the Tech person.  I guess it's detecting the system ID.

Lightning cable?  The Tech used Thunderbolt cable
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ASKER

Was told by the Tech that there should have a MS Ofc CD that's orange in color
that comes with my girl's MacBook 3.5 years ago