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sunhux
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Macbook MS Office installer missing

My kid's MacBook Pro Retina screen cracked so the insurer replaced a new unit
of MBP Retina for her : the local authorized Mac support used a native OSX tool
to clone everything over via the Thunderbolt ports of both the cracked & new MBP

Everything works on the new MBP except MS Office 2010 which can't launch at all :
this dealer that sells this MBP (thru the school-mandated programme) says we'll
need the MS Office 2010 installer to reinstall to fix it?

Somehow I can't recall if there's an installer CD given to us but I don't think so as
we never have an external CD/DVD reader to connect to this MBP.  The MS Ofc
must have come preinstalled with the original broken MBP.

I guess there's sort of MS Ofc licence?  What do I do from here?
Apple HardwareMac OS XApple SoftwareMicrosoft Office

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sunhux

8/22/2022 - Mon
Tim Lapin

I am not aware of any MS Office license that is just "out there" to be used, except perhaps for a school offered license for Office 365.

The best thing you can do is to speak with the school and ask them how to proceed.
sunhux

ASKER
My teenage kid got nowhere bringing her new MacBook with this MS Ofc
issue to the school's tech support counter (where the dealer has a support
office based there permanently), thus I need to get help here
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sunhux

ASKER
> Office 2011
Right, it's Ofc 2011

In the loan set, could login to Admin but not this new set.

The insurer took away the 'broken screen' unit: I can always ask
the insurer to return it to me.  Which file(s) or  folder to copy over?
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William Peck
sunhux

ASKER
Is there any way I can contact MS to get the licence key/serial# ?

I can't move the CPU board over as this new one has a faster clock speed CPU
with bigger flash storage
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sunhux

ASKER
/Library/Preferences/com.microsoft.office.licensing.plist
 /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
 /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Above files were copied over by the Tech person.  I guess it's detecting the system ID.

Lightning cable?  The Tech used Thunderbolt cable
sunhux

ASKER
Was told by the Tech that there should have a MS Ofc CD that's orange in color
that comes with my girl's MacBook 3.5 years ago
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