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Outlook calendar access problems

Posted on 2016-10-12
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Last Modified: 2016-10-27
I have a shared calendar, let's call it the IT calendar.  I have a group of users who have access to the calendar.  There are 40 people in the group.  

About five of them are getting the message

Network problems are preventing connection to Microsoft Exchange

when trying to access this IT calendar.  It's only those few users in the group and it's only this one calendar.

For example, I am in the group and I can access the calendar just fine.  So, I'm stumped.  I've just now tried adding the users as individuals instead of thru groups, but no word back on if that fixes it.  It just seems odd that's it's affecting only a small number of users.

Any thoughts?  Ideas?

Thanks

Cliff
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Question by:crp0499
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3 Comments
 
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No More earned 2000 total points
ID: 41840563
Pick one user with that problem and log him on user computer without this issue, to see if you get same problem.

I have seen many problems caused by corrupted MS office installation

Also you could delete his/her email profile and let it sync freshly, Windows =  control panel / mail
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Author Comment

by:crp0499
ID: 41841133
He logged into his XenDesktop, which has office 2010 and it works fine.  I'm trying an office repair install tomorrow.
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