Chris Nelson
asked on
Lync Mobile not working
I am trying to get Lync Mobile working internally only. We are running Lync Server 2013. I can get lync to work over our wireless on laptops just fine but when I try the mobile app on iOS or Andriod I cannot get it working. When looking into this solution it was suggested I run a reverse proxy with IIS ARR. I am confused on how to set this up and very new with lync and IIS settings. If anyone out there could help assist with setting this up that would be greatly appreciated.
ASKER
The error on the APP I get is "We can't connect to the server. Check your network connection and server address, and try again"
SOLUTION
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ASKER
https://lyncdiscoverinternal.domain.com and https://lyncdiscover.domain.com both point to my lync server.
When I go to https://lyncdiscoverinternal.glencroft.com on my PC I get a XML page that loads. When I try it on mobile, iOS, I get a message "Cannot verify Server Identity". When I click continue it just loads to a blank page
I don't care about mobile working for external at all at the moment. I just want it to work on my internal wireless
When I go to https://lyncdiscoverinternal.glencroft.com on my PC I get a XML page that loads. When I try it on mobile, iOS, I get a message "Cannot verify Server Identity". When I click continue it just loads to a blank page
I don't care about mobile working for external at all at the moment. I just want it to work on my internal wireless
ASKER CERTIFIED SOLUTION
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ASKER
How would I put the root certificate on my mobile device?
SOLUTION
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ASKER
So maybe this is where I messed up somewhere. When I look in the Trusted Root Certification Authority within MMC I cannot find the cert in there. However if I open the Certification Authority it is showing as an issued cert. Both the lync server and Certification Authority are on the same server. Do I need to do something to put it in the Trusted Root Certification Authority? If so what steps do I need to take?
ASKER
So here is a new devolpment. I exported the certification from the Certification Authority and loaded into my mobile device, iOS. When I launch the Lync 2010 mobile app lync will launch! yay!
However when I try and use the Skype for Business app I get a new error. "Can't sign in because the server is temporarily unavailable" That is if I try and Auto-Detect the server.
If I manually enter the server address: https://lyncdiscoverinternal.domain.com it just sits and sits and sits and never logs in.
However when I try and use the Skype for Business app I get a new error. "Can't sign in because the server is temporarily unavailable" That is if I try and Auto-Detect the server.
If I manually enter the server address: https://lyncdiscoverinternal.domain.com it just sits and sits and sits and never logs in.
Great
is Lync server updated?
is Lync server updated?
SOLUTION
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Do you get an error message when you try to open the app? Please try to check the links below and let me know if it helps.
https://support.office.com/en-us/article/Get-started-with-Lync-2013-for-Android-f24c9808-3bef-4e97-8d57-a377053f8c40#__toc383181466
https://support.office.com/en-gb/article/Lync-2013-for-Mobile-Clients-6eb97a69-d0dd-4dba-8598-28cf8535ed29?ui=en-US&rs=en-GB&ad=GB