why user can't see mapped share folder

Posted on 2016-10-13
Last Modified: 2016-10-13
he is a new hire and in profile home folder is mapped. Users entire desktop sysns to home folder. Somehow user misses home folder icons whenever reboots or login. OS- Win 6 64 bit
Question by:abcd ab01
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LVL 95

Expert Comment

by:John Hurst
ID: 41842336
Open cmd.exe on that machine and type NET USE. Remove (delete) any orphan mapped drives.

Run TCP/IP Reset and DNS Flush.

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Then restart the computer and test.

Author Comment

by:abcd ab01
ID: 41842384
after following all instructions above now I see temporary profile error in the system tray

Author Comment

by:abcd ab01
ID: 41842391
u have been logged on a temporary profile
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LVL 95

Accepted Solution

John Hurst earned 500 total points
ID: 41842398
You might need to delete and re-create the User's Windows Profile (Account). Save any documents first.

Author Comment

by:abcd ab01
ID: 41842564

Author Closing Comment

by:abcd ab01
ID: 41842566
LVL 95

Expert Comment

by:John Hurst
ID: 41842574
You are very welcome and I was happy to help you.

Author Comment

by:abcd ab01
ID: 41842576

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