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Windows 7 clean OS install - windows checking for updates for 2 weeks without ever finding any updates

Posted on 2016-10-13
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Last Modified: 2016-11-08
The hard drive is brand new, replacing a failed HDD.  It is an older ThinkCentre desktop but only needs to run a TV monitor with a dashboard.  Clean OS install is Windows 7 SP1.  A few updates are actually installed if I give up after a couple of days.  221 updates claimed to be installing at one of those shutdowns, but they failed on all but 6.  I cannot get the updates to show up in checking for updates.  I know Windows 7 clean PC will take 8 hours to get initial updates list.  I have tried all tricks mentioned in several forums including manually installing a series of updates.  All of them fail saying unsupported OS.  They are the correct 64-bit version of the update mentioned.  I did have another Windows 7 SP1 to setup on the same day and it took 2 days to get its updates to list and they installed successfully.  This one not so much.  IE11 is installed (manually).  Updated Windows update is installed.  Windows is activated.  The HDD is new, but I tested anyways and can find no indications of problems.  I am going to rerun the windows update fixit tool for the umpteanth time.
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Question by:Jason Johanknecht
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17 Comments
 
LVL 4

Author Comment

by:Jason Johanknecht
ID: 41842314
I didn't even run the fixit tool yet, but the computer is showing now that I have updates to install.  However if I look at the updates, it shows the check for updates button... no updates... and last time checked for updates is never.  Maybe this will help.
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LVL 94

Expert Comment

by:John Hurst
ID: 41842332
Run the Microsoft Update Troubleshooter (and the Fixit if there is one for your OS)

http://support.microsoft.com/kb/971058

When done, go to Windows Updates, set to Never, shut down, start up, go back and set Updates to Automatic. Updates will begin running again.

Allow to run overnight and with the above two things if all updates have been done.
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LVL 7

Expert Comment

by:Raghav
ID: 41842337
Hi,

Please install this windows update fix and see if it solves your problem.

https://support.microsoft.com/en-us/kb/3161647

Best Regards
Raghav.
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LVL 92

Expert Comment

by:nobus
ID: 41843103
First always make sure you have at SP1 installed. That is required
download it here :  https://www.microsoft.com/nl-NL/download/details.aspx?id=5842
if needed, install also IE11  here :  https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer
Install the newer version of the Windows Update Agent:
https://support.microsoft.com/en-us/kb/949104
Then Install the following patch: https://support.microsoft.com/en-us/kb/3102810

 your updates should be a lot faster now
=============
If it starts searching for updates :
1) Cancel Update installation.
 2)Restart your PC
 3) Boot PC
 4) Disable your network card/remove the cable or stop wifi.
 5) Try to install your update again

***it can take a few minutes, then say : pc needs to be restarted; and after restart, it installs the update
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LVL 4

Author Comment

by:Jason Johanknecht
ID: 41844184
I have tried all of those items before.  I tried them all again.  Still no change.  I do get an error now from Fixit 0x80070005
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LVL 94

Expert Comment

by:John Hurst
ID: 41844198
It is an older ThinkCentre desktop

First, go to the Lenovo Support site and get BIOS, Chipset and Video drivers for the machine. If you did not do chipset and Video as part of the fresh install, you could have issues there.

Second, consider obtaining Lenovo recovery DVD's to reinstall from.

Then try updates again.

We have very little issue with Lenovo machines updating properly.
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Author Comment

by:Jason Johanknecht
ID: 41844364
Nothing has worked yet.  Started another clean OS install.
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Author Comment

by:Jason Johanknecht
ID: 41845174
Clean install and overnight check for updates... still nothing.  I will install updated drivers now and attempt again.  Tried with MS drivers since that had not been attempted originally.
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LVL 94

Expert Comment

by:John Hurst
ID: 41845179
Please let us know. You should use Lenovo drivers for your machine.
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LVL 92

Expert Comment

by:nobus
ID: 41845394
what model is it?
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LVL 4

Author Comment

by:Jason Johanknecht
ID: 41852561
Lenovo ThinkCentre M58 (7373-AC7)
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LVL 94

Expert Comment

by:John Hurst
ID: 41852579
Lenovo does have updated drivers for these machines and you should install them.
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Author Comment

by:Jason Johanknecht
ID: 41852761
I think I have confused you.  Originally I installed all drivers from Lenovo.  After the problem, I had tried installing older versions of the drivers for Windows 7.  Second clean install I did all the current drivers again.  Third install of Windows I attempted to check for updates without installing any drivers.  No help.  Now I have installed all drivers exactly the same as I had done originally and in attempt #2.  However this time I did not run the fixit tool nor the update agent install manually, and instead opted for 6 manual KB articles installed manually.  This time within minutes I had 217 updates!  This just happened minutes ago, so I won't know if it fails during install again.  Not sure if I mentioned the original attempt when shutting down once, I installed 217 updates but failed on all but 6... which it reverted anyways upon the overall failure.  I may have it.  I will post the KB collection that fixed this.  I had tried this originally, but following many other troubleshooting steps.  I assume that some manually installed update broke the real fix before it could be installed.
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LVL 94

Expert Comment

by:John Hurst
ID: 41852769
If you are getting updates, allow the machine to run overnight
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Accepted Solution

by:
Jason Johanknecht earned 0 total points
ID: 41853916
The clean OS install, followed by installing .NET 4.6.1, then Lenovo system update including all drivers.  After the reboot I installed the following four KB articles in this exact order:

     KB3065987-V2
     KB3102810
     KB3135445
     KB3138612

Checking for updates took only minutes!  The vast majority installed on first run, and a second pass finished the rest.  I had previously mentioned 6 KB articles, which i had download all of them.  The others were mentioned as follow ups if needed.  The next was KB3153199, but I did not run that.
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Author Closing Comment

by:Jason Johanknecht
ID: 41878446
Have proved on 2 more Windows 7 machines that this saves alot of time and trouble.
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