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LG cell went dead

Posted on 2016-10-13
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Last Modified: 2016-11-02
My LG phone froze, no home screen when I power on. How do I get my google backup data/info from my gmail or google account on a lap top or desk top or from another new/used or borrowed phone?
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Question by:Rob Moffitt
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Experienced Member earned 167 total points (awarded by participants)
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Your Gmail should be available on the web. Your phone (not working) should not limit your ability to log into Gmail web mail.
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by:dbrunton
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I'll assume you've got a gmail account.

If on a laptop then in a browser go to gmail.com and login
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by:Danny Child
Danny Child earned 166 total points (awarded by participants)
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If you do a factory reset on a borrowed Android phone (or just have the previous user log out of it), then sign in to that phone, it should ask about pulling down your most recent backup (assuming you were making them).  Just say Yes to all offers to restore apps, configurations, etc, and most of it should come back (barring stuff like locally stored photos, etc - but in that case, you may want to check for an SD card in the old phone)
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