I puchased an apple macbook pro from someone and today I wiped the drive and attempted to put a fresh copy of the os back on but every time I try to do so it prompts me for my apple id and password and then it says that "this item is temporarily unavailable" After doing some research I found that I am told that I must put in the same user name and password that was used when the macbook was set up. If that is so, is there a way around that, and if so, how
Thanks for your help
holding down Option-Command-R does not change the way it starts up. I do not get the option for internet recovery like the instructions say that I am supposed to get.