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Problem syncing iPod with my external hard drive!

Posted on 2016-10-14
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Last Modified: 2016-11-09
Recently I transfered my entire iTunes library over to my external HDD and completed all of the necessary requirements to be able to play my music back from the new folder location (i.e. changed the location in iTunes preferences and consolidated everything etc)
Now I have gone to sync my iPod Touch with iTunes and it keeps coming up with an error and won't sync my music. Everything plays just fine on iTunes itself, I just can't get the music onto my iPod and actually sync with my external HDD.
So far I have tried exiting iTunes, changing USB ports and reconnecting my hard drive, all to no avail..

::  Attemping to copy to the disk "My Passport" failed.  An unknown error occurred (-54)
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Question by:Tim Dawson
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8 Comments
 

Author Comment

by:Tim Dawson
ID: 41844388
Actually its an iPhone,  if that makes a difference.
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LVL 3

Expert Comment

by:Steven Wallace
ID: 41849979
What version of iTunes? What operating system are you using?
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Author Comment

by:Tim Dawson
ID: 41850022
Windows 10  
IOS 10.0.2
Latest ITunes version.
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LVL 3

Expert Comment

by:Steven Wallace
ID: 41851363
What are steps you doing to make it sync via USB?

Have you tired syncing via WiFi? https://support.apple.com/en-au/HT203075
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Author Comment

by:Tim Dawson
ID: 41852261
Just plug it in.  It recognizes it but then fails because of the external hard drive.

I'll try WiFi ..........
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LVL 15

Expert Comment

by:William Fulks
ID: 41867617
Unplug both, then plug the hard drive in first. Wait for it to spin up where you can read files and such, then plug in the iPhone and try it.
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Accepted Solution

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Tim Dawson earned 0 total points
ID: 41874599
Well it turns out the problem was my c drive did not have enough room.  Since it would not go to the external drive, I moved other data to the external and let it save internal.   Funny, the ITunes library will go to the external drive but not the back up.    Anyway it works.
Thanks
t
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Author Closing Comment

by:Tim Dawson
ID: 41880242
Just had to do a workaround.
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