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Tim Dawson
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Problem syncing iPod with my external hard drive!

Recently I transfered my entire iTunes library over to my external HDD and completed all of the necessary requirements to be able to play my music back from the new folder location (i.e. changed the location in iTunes preferences and consolidated everything etc)
Now I have gone to sync my iPod Touch with iTunes and it keeps coming up with an error and won't sync my music. Everything plays just fine on iTunes itself, I just can't get the music onto my iPod and actually sync with my external HDD.
So far I have tried exiting iTunes, changing USB ports and reconnecting my hard drive, all to no avail..

::  Attemping to copy to the disk "My Passport" failed.  An unknown error occurred (-54)
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Tim Dawson

8/22/2022 - Mon
Tim Dawson

ASKER
Actually its an iPhone,  if that makes a difference.
Steven Wallace

What version of iTunes? What operating system are you using?
Tim Dawson

ASKER
Windows 10  
IOS 10.0.2
Latest ITunes version.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
Steven Wallace

What are steps you doing to make it sync via USB?

Have you tired syncing via WiFi? https://support.apple.com/en-au/HT203075
Tim Dawson

ASKER
Just plug it in.  It recognizes it but then fails because of the external hard drive.

I'll try WiFi ..........
William Fulks

Unplug both, then plug the hard drive in first. Wait for it to spin up where you can read files and such, then plug in the iPhone and try it.
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Tim Dawson

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Tim Dawson

ASKER
Just had to do a workaround.