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Resolving Exchange 2013 FBA logon page "loop"

My customer is affected by the Forms-based authentication problem described in this TechNet blog article:

https://blogs.technet.microsoft.com/jasonsla/2015/01/15/the-one-with-the-fba-redirect-loop/

Specifically, installing a new SHA-2 based certificate causes OWA and ECP logins to 'loop' back to the login prompt even when correct credentials are supplied. The customer is running a single instance of Exchange 2013 CU 10 (build 15.0.1130.7).

I confirmed we're affected by the issue described because running certutil -store my [certificateSerialNumber] against the new cert receives a reply of "Provider = Microsoft Software Key Storage Provider", when in fact what Exchange supports is "Provider = Microsoft RSA SChannel Cryptographic Provider".  In other words, it's a KSP-based certificate, and apparently Exchange 2013 FBA expects CSP-based ones.

Here's what doesn't make sense.  We use an SSL certificate supplied by a third party CA (NameCheap/Comodo). That being the case:

1) Does his solution require us to go back to our third party provider, and get a reissued certificate?  If so, what do I ask for?  

2) Or can I use certutil as he describes, to "import the certificate into a CSP"?  In other words, does running certutil -csp "Microsoft RSA SChannel Cryptographic Provider" -importpfx <CertificateFilename> work if you're NOT running your own in-house CA, and using a third party provider like Namecheap/Comodo/GoDaddy?

3) Will that command work against .cer files, or do they need to be in another format?

4) Is there a simpler solution to this, e.g. installing the latest cumulative update, which is CU 14? Or does Exchange 2013 FBA still not support KSP certificates?
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Adam Brown
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